Business Analyst
1 week ago
Join to apply for the Business Analyst role at Sharp & Carter.
This is a hands-on, proactive Business Analyst position to support a major transformation project, shaping processes, owning change, and supporting digital transformation from the ground up.
Key Responsibilities- Business Process Mapping: Collaborate with stakeholders to map current and future-state processes; work closely with developers and fellow BAs to bridge gaps.
- System Transition Support: Play a central role in migrating from legacy systems to Microsoft Dynamics—capturing requirements, identifying gaps, and facilitating end-to-end change.
- Stakeholder Engagement: Elicit and validate requirements proactively, even with limited business access, ensuring the system reflects operational needs.
- User Training & Documentation: Create training materials, facilitate sessions, and ensure knowledge transfer across teams.
- Level 3 Support & Ticket Analysis: Investigate system issues, analyze support tickets, and define functional change requirements to support development and troubleshooting.
- Cross-functional Collaboration: Partner with developers, support teams, and other BAs to ensure delivery of business value.
- Experience with Jira, Confluence, and Microsoft Visio
- Proficient in business process mapping techniques and tools
- Experience supporting CRM migrations or working with Microsoft Dynamics is a plus
- Entry level
- Full-time
- Research, Analyst, and Information Technology
- Staffing and Recruiting
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Apply and set job alerts for "Business Analyst" roles.Location: Perth, Western Australia, Australia. Posted 4 days ago.
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