Senior Analyst Risk

Senior Analyst Risk & Control Governance (based in Bangkok, relocation provided) at Agoda.

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

As Senior Analyst Risk & Control Governance you will work closely with business partners and stakeholders from multiple departments with respect to risk management for Agoda. You will navigate various levels within departments to understand and design business processes and internal controls to ensure compliance and appropriate risk management, including maintaining internal controls environment and the quality of processes. This position is based in Bangkok, Thailand. Key responsibilities include:

• Support the Risk & Controls (R&C) team in strengthening the internal controls certification process and perform quarterly reporting procedures to support certifications.
• Facilitate the preparation and submission of quarterly Internal Controls memos, ensuring timely and accurate reporting in alignment with requirements.
• Facilitate company-wide quarterly SOX certification, ensuring accurate ownership, process setup, effective communication, and timely coordination with R&C team members.
• Support ad-hoc requests related to SOX, leadership, and project reporting, coordinating with risk and business owners as needed.
• Facilitate and oversee the SOC control assessment process, including report collection, review coordination, and resolution of issues with relevant stakeholders.
• Conduct process walkthroughs, develop risk and control matrices (RACMs), and perform design and operational testing of internal controls.
• Identify, standardize, and improve process and controls documentation in collaboration with business owners.
• Support the risk event and issues management processes by assessment and resolution of risk events, guiding post-event remediation, and maintaining issue logs and action plans to ensure timely closure of items impacting the control environment.
• Support the facilitation of risk programs by coordinating with subject matter experts, assessing impacts from multiple risk perspectives, and ensuring thorough documentation and reporting to leadership.
• Analyze (and/or design) business processes and other business compliance topics to identify risks and control weaknesses.
• Identify controls that are currently in place, as well as any control gaps, based on identified risks.
• Develop and maintain comprehensive documentation including flow charts, process narratives and risk and control matrices and any others required.

• A bachelor's degree preferably in Accounting or Finance
• 4 to 6 years of progressive work experience with excellent knowledge of auditing various business operations and risk-based auditing
• Previous experience in risk and control functions or internal/external audit within a multinational/global organization or Big4 accounting firm
• Proven success in improving risk management/SOX, preferably in a fast-moving eCommerce environment
• Thorough understanding of internal control concepts (SOX & COSO) and experience applying them in various business areas/functions
• Ability to work independently, and as part of a team
• Strong communication skills with fluency in English; other languages are a plus
• Proficiency in MS Office (Word, Excel, PowerPoint) and Visio
• Finance experience preferred; e-commerce or travel industry experience a plus

• High level of integrity
• Ability to spot control gaps with risk prioritization
• Curious, creative, and innovative in designing proper controls without hindering business growth
• Flexibility to adapt to a dynamic work environment
• Self-starter with strong sense of responsibility
• Quick thinker with decision-making confidence
• Process, problem solving and action-oriented mindset
• Strong analytical skills and attention to detail
• Strong communication and relationship-building skills
• Professional, results-driven attitude and work ethic

Equal Opportunity Employer