AO3 Customer Service Officer
1 week ago
Randstad is seeking expressions of interest for our talent pool. If you have strong customer service skills and transferable experience suited to a collections role, we'd love to hear from you
We're looking for individuals who thrive in fast-paced environments and have a proven ability to deliver exceptional customer service.
Key duties:
- Negotiating appropriate actions to recover outstanding debts
- Providing excellent service in line with company procedures
- Maintaining accurate records
- Educating callers on policies and procedures
Skills/experience required:
- Previous experience in negotiation-based roles, such as debt recovery, customer service, or sales
- Proven ability to meet individual and team KPIs
- High levels of resilience and adaptability
- Experience working within policies and procedures
- Ability to pass a criminal history check
* Please note, this is an expression of interest. *
Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Aoife Bradley - aoife.bradley@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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