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Relationship & Sales Executive

4 weeks ago

Sydney, New South Wales, Australia Independent Reserve Full time
About The Role

We are seeking an experienced, driven and talented full-time Relationship and Sales Executive (with a sales background) to join bitcoin.com.au. Reporting to the GM of bitcoin.com.au, this is a full-time in-office role.

Responsibilities
  • Proactively email and call high-value customers who sign up on the platform
  • Help onboard new users by answering product and process questions
  • Act as a liaison between customers and the support team to ensure a smooth experience
  • Maintain accurate and timely CRM records in HubSpot
  • Manage your time effectively to reach out to new clients efficiently each day
  • Deliver clear, helpful written communication with strong attention to detail
  • Speak confidently and professionally with clients over the phone
About You
  • A background in sales, ideally in tele sales or a phone-based environment
  • Experience in finance or onboarding (preferred, but not essential)
  • Proven success in a customer-facing role using email and/or phone communication
  • Strong written and verbal communication skills, with excellent attention to detail
  • A genuine interest in cryptocurrency and helping others understand it
  • Positive energy, empathy, and a service-oriented mindset
  • A belief in selling through education and support, not pressure
What We Offer
  • Competitive salary and commission structure
  • A challenging and rewarding role in a fast-paced and dynamic industry
  • A winning, fun, hard-working team
  • Ongoing learning and support
  • Great career development opportunities in a growing company
Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Sales/Account Management

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