Support Engineer

3 weeks ago


Canberra, ACT, Australia Ploy Full time

We are seeking a Support Engineer to assist with the migration from Mitel to Teams Calling. This ad-hoc role involves troubleshooting, providing technical support, and ensuring a smooth transition for the organisation.

Responsibilities:

  • Support the migration process from Mitel to Teams Calling.
  • Troubleshoot and resolve technical issues related to Teams and Windows environments.
  • Assist with user onboarding, system configuration, and testing.
  • Collaborate with internal teams to ensure successful deployment.

Qualifications:

  • Experience with Teams Calling and Mitel systems.
  • Strong troubleshooting and technical support skills.
  • Ability to work in a fast-paced, ad-hoc environment.
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