Accounts Receivable Officer
6 days ago
179 Normanby Road, Southbank VIC 3205, Australia
About Helloworld Travel
Helloworld Travel currently employs people across Australia, New Zealand, Fiji, and Greece. Through this talented group of people, the company supports an extensive network of travel agencies.
Working at Helloworld Travel is dynamic, fast-paced, and rewarding. Whether you work in retail, wholesale, shared services, tour operations, logistics, our DMC brands, or air tickets consolidation, you will be supporting a business whose goal is to make sure our customer's travel journeys are memorable.
About the Role
Located in South Melbourne, the Finance Department is seeking expressions of interest for individuals looking to join the Accounts Receivable team as an Accounts Receivable Officer.
Reporting to the Group Credit Manager, this position will be responsible for managing debtor accounts to ensure high terms compliance, minimise financial risk to the business, and deliver financial results in line with the key objectives. In addition, you will be responsible for resolving overdue payments while striving to improve customer service and managing the end-to-end customer credit interaction. You will work within the guidelines of the credit policy and procedures while looking to improve efficiencies within the accounts receivable department.
We are currently seeking 2 candidates for 2 full-time ongoing positions.
Responsibilities
- Daily banking and processing of payments consisting of direct debits, EFT, and credit cards.
- Maintain and improve customer relationships while meeting business needs and minimising risk.
- Provide professional assistance to clients' queries to meet the company's customer service commitment.
- Monitor customer account details for non-payments, delayed payments, and other irregularities.
- Generate invoices and account statements.
- Escalate any high-risk accounts or exposure to the Credit Manager.
- Maintain and assist in the delivery of optimal OH&S Standards in accordance with HLO organizational guidelines.
Ideal Applicant Qualifications
- Relevant experience or education and training in Accounts Receivable.
- Experience using Microsoft Office Excel.
- The ability to liaise with a multitude of stakeholders.
- Excellent attention to detail and time management skills.
- An ability to prioritise and manage expectations.
- Experience managing a high volume/high-risk ledger.
Employee Benefits
Our head office in Melbourne boasts a fully equipped gym, and all our sites across Australia have staff kitchens with coffee machines, a selection of cereals, biscuits, lunch items, etc.
- The opportunity to work for an industry leader.
- A vibrant and energetic work environment.
- Access to exclusive travel discounts.
- Career progression and development opportunities.
How To Apply
Helloworld Travel Limited is an equal opportunity employer that encourages diversity in its staff. Applications will only be considered for people who have the right to work in Australia without restrictions or sponsorship.
As part of your application, please include a cover letter and CV to help us to get to know you.
Your application will include the following questions:
- How many years' experience do you have as an accounts receivable officer?
- Which of the following statements best describes your right to work in Australia?
- Do you have previous invoicing experience?
- What's your expected annual base salary?
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