Team Leader

Job Category: Community Services and Development

We are looking for a compassionate and skilled Team Leader to oversee the Commonwealth Psychosocial Support (CPS) program. The CPS Team Leader will guide a team of Recovery Workers to deliver high-quality psychosocial support to individuals living with severe mental health conditions who are ineligible for the National Disability Insurance Scheme (NDIS).

This role requires a strong leader who will ensure program compliance, monitor service delivery, and support recovery-focused approaches in a collaborative, team-oriented environment.

Quality Assurance and Compliance

• Oversee program operations to meet CPS funding guidelines and organizational policies, ensuring adherence to ethical standards and risk management practices.

Program Delivery

• Manage the tailored, recovery-focused psychosocial support provided to clients. Oversee assessments, goal-setting, and individual recovery plans.

Team Leadership and Development

• Provide supervision, mentorship, and operational leadership to a dedicated team of Recovery Workers, fostering a positive and supportive work culture.

Stakeholder Engagement

• Build and maintain strong relationships with clients, families, community services, and external stakeholders. Advocate for client needs and service improvement.

The Commonwealth Psychosocial Support (CPS) program is funded by WAPHA (Western Australian Primary Health Alliance) and provides time-limited support to eligible individuals who focus on building capacity and stability in the following areas.

• Social skills and connections, including family connections
• Day-to-day living skills
• Financial management and budgeting
• Finding and maintaining a home
• Vocational skills and goals
• Maintaining physical well-being, including exercise
• Building broader life skills including confidence and resilience

To be considered for this role, you will need to have:

Qualifications and Certificates

• Bachelor's degree in social work, Psychology, or a related field.
• Current National Police Clearance Certificate (no older than six months)
• A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)
• A current working with Children Check
• A current NDIS Worker Screening Check
• A valid Driver's licence

Skills and Experience

• Minimum of 5 years' experience in mental health services, with at least 2 years in a managerial or supervisory role.
• Proven experience working with marginalized groups, including Aboriginal, CaLD, and LGBTIQ+ communities.
• Strong commitment to consumer-centred care and recovery-focused services.
• Lived experience of mental health recovery or as family members of people with a lived experience of recovery is desirable.
• Skills in project management and familiarity with Australian mental health legislation.
• Positive attitude towards people experiencing mental distress.
• The ability to live RW values in all workplace tasks and interactions.
• Pro-active individual who is enthusiastic and committed to upholding RW values and principles.

This role is full time working Monday to Friday, based in Cannington.

Richmind WA is a leading West Australian mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing.

Our Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning.

Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations.

We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff.

At Richmind WA, we are passionate about making a difference in the lives of those we serve. We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential. Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people.

Our exciting and rewarding careers offer:

• Excellent work-life balance in a supportive environment
• Salary packaging up to $18,640 which allows you to pay approved expenses from your salary before tax, you pay less tax, your take home pay increases
• Four weeks annual leave, with an opportunity to purchase additional leave, conditions apply
• Two additional leave days, Birthday and Wellbeing leave, per calendar year
• Long service leave benefits after 5 years' service
• Opportunities for learning, development, and advancement
• Access to LinkedIn Learning
• Access to our Employee Assistance Program (EAP)
• Core Training is provided to all employees, staff and volunteers.

Ready to take the next step in your career?

Send in your cover letter and resume—tell us why you're the perfect fit for the role Be sure to address how your skills match the key responsibilities, and don't forget to submit your application before the closing date.

The role will require the following certificates and licenses:

• Current National Police Clearance Certificate (no older than six months)
• A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)

Before an offer of employment can be made, Richmind WA requires a National Police Clearance no older than 6 months.

Richmind WA reserves the right to close this position prior to the closing date.

Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered.