Release of Information Officer

5 days ago

Tamworth Regional Council, Australia NSW Health Full time
Release of Information Officer - Reception

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Requisition ID: REQ544259
Applications Close: 21/09/2025

CORE Values: Collaboration, Openness, Respect and Empowerment. Working with us will support your professional life and career development.

Overview

Nepean Blue Mountains Local Health District (NBMLHD) is a recognised leader in healthcare, providing public health services to the Nepean, Blue Mountains, and Lithgow Region. Nepean Hospital is a teaching hospital offering tertiary referral services across emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus aims to support communities within and outside Sydney's western suburbs with world-class clinical facilities, services, and care.

What You Will Do (Responsibilities)

The Release of Information Officer (Reception) is responsible for the Release of Information (ROI) to internal and external customers in compliance with legislation, NSW Health Policy, NBMLHD policy and procedures, and Nepean Hospital Health Information & Record Service (HIRS) procedures. This includes, but is not limited to, in-person and telephone enquiries for ROI received in HIRS and applying appropriate decision making before releasing the information. This role directly supports the ongoing care of patients and involves communicating with health care professionals on a daily basis.

What You Bring To The Role (Qualifications and Skills)
  • Previous experience either working within a Health Information and Record Service/Medical Records Department or with related record keeping systems
  • Excellent verbal and written communication skills and customer service skills
  • Demonstrated ability to organise, prioritise and complete tasks within deadlines
  • Proven understanding of confidentiality and information privacy
  • Experience in using computerised record information systems and Microsoft Office programs
  • Ability to work independently and as part of a team in a constantly changing environment
  • Demonstrated attention to detail and problem solving ability
Benefits Available To Eligible NBMLHD Employees
  • Accrued Day Off (ADO)
  • Opportunity for extra tax savings through Salary Packaging
  • Novated Leasing
  • Education opportunities through Education Training Service (over 110 courses per year)
  • Access to the Employee Assistance Program (EAP) for staff and family
  • Fitness Passport

NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer, actively encouraging diversity and inclusion. Applications from Aboriginal and Torres Strait Islander people, people with a disability, people from CALD backgrounds, LGBTQI+ individuals, people with lived mental health experiences, and people of mature age are welcome.

NBMLHD is committed to implementing the child safe standards. For more information, please refer to the Child Safe Standards.

Other Information

For assistance with applying through the NSW Health Career Portal please click here. For role related queries or questions, contact Michael Coote at Michael.Coote@health.nsw.gov.au.

Seniority level
  • Entry level
Employment type
  • Temporary
Job function
  • Business Development and Sales
  • Industries: Hospitals and Health Care

#J-18808-Ljbffr

  • Information Release Officer

    5 days ago

    Tamworth Regional Council, Australia beBeeInformation Full time $68,338 - $70,769

    Release of Information SpecialistThe successful candidate will be responsible for the accurate and timely release of information to internal and external customers in compliance with legislation, policies, and procedures.This role involves decision-making before releasing information, responding to enquiries, and communicating with healthcare professionals...

  • Release of Information Officer

    7 days ago

    Tamworth Regional Council, Australia Nepean Blue Mountains Local Health District (NBMLHD) Full time

    Release of Information Officer - ReceptionJoin to apply for the Release of Information Officer - Reception role at Nepean Blue Mountains Local Health District (NBMLHD).Employment Type: Permanent Full TimePosition Classification: Administration Officer Level 3Location: Nepean HospitalRemuneration: $68,338.79 - $70,468.72 per annumHours Per Week: 38Requisition...

  • Release of Information Officer

    6 days ago

    Tamworth, New South Wales, Australia Nepean Blue Mountains Local Health District (NBMLHD) Full time

    Release of Information Officer - ReceptionJoin to apply for the Release of Information Officer - Reception role at Nepean Blue Mountains Local Health District (NBMLHD).Employment Type: Permanent Full TimePosition Classification: Administration Officer Level 3Location: Nepean HospitalRemuneration: $68,338.79 - $70,468.72 per annumHours Per Week: 38Requisition...

  • Release of Information Officer

    6 days ago

    Tamworth, New South Wales, Australia NSW Health Full time

    Release of Information Officer - ReceptionEmployment Type: Permanent Full TimePosition Classification: Administration Officer Level 3Location: Nepean HospitalRemuneration: $68,338.79 - $70,468.72 per annumHours Per Week: 38Requisition ID: REQ544259Applications Close: 21/09/2025CORE Values: Collaboration, Openness, Respect and Empowerment. Working with us...

  • Release of Information Specialist

    6 days ago

    Tamworth, New South Wales, Australia beBeeInformation Full time $68,338 - $70,868

    Job Role: Information OfficerThe role of the Release of Information Officer is pivotal in processing requests from internal and external stakeholders while ensuring adherence to relevant legislation, NSW Health Policy, and NBMLHD procedures.

  • Lead Information Access Professional

    5 days ago

    Tamworth, New South Wales, Australia beBeeRelease Full time $68,339 - $70,769

    Key Role in Information AccessThe Release of Information Officer plays a pivotal part in the Health Information & Record Service, collaborating closely with healthcare professionals to ensure timely and accurate release of information.Core Responsibilities:Process information requests from various sources efficientlyApply decision-making skills to determine...

  • Data Disclosure Specialist

    7 days ago

    Tamworth Regional Council, Australia beBeeInformation Full time $68,338 - $70,968

    Release of Information Officer Job DescriptionThe Release of Information Officer is responsible for processing Release of Information (ROI) requests in compliance with legislation, NSW Health Policy and HIRS procedures. This involves handling inquiries and applying appropriate decision-making before releasing information to support ongoing patient care.This...

  • Data Disclosure Specialist

    5 days ago

    Tamworth Regional Council, Australia beBeeHealthcare Full time $68,338 - $70,768

    Information Disclosure Coordinator Role OverviewThis position plays a pivotal role in ensuring seamless patient care by overseeing the dissemination of information to both internal and external stakeholders in accordance with legislative requirements, healthcare policies, and hospital protocols.Key ResponsibilitiesProcess and manage information disclosure...

  • Expert Information Officer

    2 weeks ago

    City of Parramatta Council, Australia beBeeInformation Full time $113,574 - $125,720

    Job DescriptionThe role involves providing expert advice in complex matters across multiple information access pathways. Tasks may include coordinating objections for subpoenas, assisting in legal proceedings, and providing guidance on the release of NSWPF information.Required Skills and QualificationsExperience working with legislation is essential,...

  • Legal And Client Support Officer

    4 weeks ago

    Tamworth Regional Council, Australia NSW Department Of Communities And Justice Full time

    Legal and Client Support Officer - Clerk Grade 3/4 - Talent Pool - NSW Statewide Join to apply for the Legal and Client Support Officer - Clerk Grade 3/4 - Talent Pool - NSW Statewide role at NSW Department of Communities and Justice Legal and Client Support Officer - Clerk Grade 3/4 - Talent Pool - NSW Statewide2 days ago Be among the first 25 applicants...