
Showroom Conceirge
4 weeks ago
Showroom Concierge / Reception - Inner South Sydney
About Bathroom Life
We create dream bathrooms.
If you're a fan of home improvement programs like 'The Block', then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people across 900+ branches globally, we're Australia's leading supplier of bathroom and plumbing supplies. Whether for a new home or a renovation, we offer expert advice, great service, and top brands.
Bring Dream Bathrooms to Life
Reece Bathroom Life is opening a new showroom in Inner South Sydney, and we are looking for a Concierge / Receptionist to join our team. No experience is required—just enthusiasm and a willingness to learn. While the showroom opens in late 2025, you will be based at our St Leonards and Balmain branches for training until then, so you can hit the ground running.
About the role
As part of the Bathroom Life team, you'll act as front of house, welcoming builders, interior designers, and homeowners to our showroom, and assisting our consultants to guide customers through their renovation process to achieve their ideal bathroom.
Your daily tasks will include:
- Greeting and welcoming customers in person and over the phone
- Ensuring customers are cared for and have refreshments
- Managing customer queries and orders via email and phone
- Assisting with preparing quotes, processing payments, and arranging deliveries
- Keeping the showroom and reception area tidy and ensuring smooth and safe operations
We'd love to hear from you if you're someone who:
- Has previous experience in retail, customer service, or hospitality and enjoys helping customers and supporting a team
- Is organized and attentive to when a customer or colleague needs help
- Is comfortable with computers, can use PowerPoint, and is eager to learn new systems
- Is open to working various shifts, including weekends
- Wants to develop their career—either locally, within our network, or at head office
Our perks and benefits include:
- Performance-based bonuses
- Flexible shift options
- Paid annual leave
- Continuous learning and development programs
- Generous discounts on bathroom and kitchen renovations
- Reece Boost benefits—cashback and discounts on groceries, fuel, insurance, travel, and more
- Paid parental leave
What happens next
After submitting your application, you'll be invited to participate in a brief, relaxed chat interview—answering 5 questions in about 15-20 minutes. You can complete it within 24 hours, at your own pace, with the option to pause and return later. Once done, you'll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation.
At Reece Group, we value fairness and support you at every step. If you need accommodations, let us know so we can assist. Contact us at [contact details].
Reece Group
Founded over 100 years ago, we remain committed to delivering quality products and expert service to the plumbing industry. We support residential, commercial, and infrastructure building trades across Australia, New Zealand, and the United States. Our success depends on our customers' success, who provide essential services daily.
Reece is a place where people make a real difference. We value diversity and fairness, and are committed to providing equal opportunity regardless of gender, ethnicity, disability, sexual orientation, or life stage.
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