District Administration Assistant
2 weeks ago
Use your skills to make a meaningful difference in the lives of veterans and their families.
Application Deadline: 3rd September 2025RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families. Our purpose — to provide care, commemoration, and camaraderie — remains strong after more than a century.
Supported by Australia's most successful prize home lottery, we provide life-changing support services, fund world-first research, and utilize state-of-the-art technology to assist more veterans effectively.
About the Role:
This office-based position involves providing high-quality customer service as part of RSL Queensland's League Services team, working Monday to Friday.
Key Responsibilities:
- Welcome visitors on-site and manage visits professionally to ensure excellent stakeholder service
- Respond to inbound calls and queries with professionalism and empathy, directing to appropriate services or contacts
- Carry out general office administrative duties and coordinate incoming deliveries
- Organize meetings, prepare invitations and agendas, print documents, arrange catering, accommodations, and travel, and follow up as needed
- Assist in preparing monthly and quarterly reports
- Maintain directories, collect data, prepare reimbursement claims, update policies and procedures, and handle general correspondence
- Participate in district activities and events as required
Qualifications and skills required include exceptional customer service, strong written and verbal communication, proficiency in Microsoft Word, Excel, and Outlook, effective interpersonal and problem-solving skills, practical thinking, and a self-starter attitude. Physical ability to bend, reach above shoulders, and carry loads of 5–7 kg is necessary, along with a current Australian driver's license. Some travel and weekend work may be required.
We value collaboration, innovation, and respect for diverse perspectives. If you are excited about this opportunity, please submit your application by 5 pm on Wednesday, 3 September 2025.
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