Operations Manager
5 days ago
DESCRIPTION
At Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our network and reaches our customers on time, every time. This isn't just an operations role-it's an opportunity to lead, innovate, and make a real impact on the way we deliver smiles to millions of customers. If you are someone who loves problem-solving, driving continuous improvement, and leading high-performing teams, this is the role for you
The Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon's customer promise.
As an OM, you'll be directly responsible for supervising a team of Shift Managers and their direct reports; meanwhile, you will report to the Site Lead of your Delivery Station.
Key job responsibilities
- Manage and develop a team of Shift Managers and their direct reports.
- Proxy duties for the Site Lead.
- Review the operational forecast and determine productivity requirements for the delivery station.
- Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
- Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met.
About the team
Amazon Logistics (AMZL) handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible while focusing on continuous improvement.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Previous experience in leading large and diverse teams.
- Proven experience in managing managers and leading high performing teams.
- 2+ years of employee and performance management experience.
- 2+ years of performance metrics and process improvement experience.
- 2+ years of performance metrics, process improvement or lean techniques experience.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
#J-18808-Ljbffr
-
Operations Manager
2 days ago
Melbourne, Victoria, Australia MERCURE IT Full timeJob DescriptionThe Hotel Operations Manager will be responsible for overseeing the day-to-day operations of the Front Office and Food & Beverage departments. Your leadership will ensure excellent service delivery, smooth communication between teams, and the achievement of performance and financial targets. You will work closely with department heads to...
-
Operations Manager
5 days ago
Melbourne, Victoria, Australia Kinetic Full timeAbout the JobThe Operations Manager role involves overseeing daily operations at our depots, ensuring services run efficiently and on time. Key responsibilities include coordinating bus and driver movements, managing schedules, and responding to operational disruptions.Key ResponsibilitiesOversee daily operations at depotsCoordinate bus and driver...
-
Operations Manager
4 days ago
Melbourne, Victoria, Australia International Executive Service Corps Full timeOperations Manager (Back of House) – John Cain Arena Location: Melbourne & Olympic Parks Job Code: 671 Number of openings: 1Are you a dynamic and experienced operations leader ready to be part of the team that oversees one of Melbourne's most iconic multi-purpose venues? John Cain Arena is seeking an outstanding Operations Manager (Back of House) to join...
-
Operational Manager
1 day ago
Melbourne, Victoria, Australia Coles Full timeAbout the RoleWe are seeking an experienced Operational Manager to join our dynamic and innovative team responsible for the operational management of Integration platforms and services. The successful candidate will be responsible for service integration, service management and ITIL Core Processes to ensure optimal SLA attainment and service experience.The...
-
Operations Manager
6 days ago
Melbourne, Victoria, Australia Pivotal Conversations Full timePivotal Conversations, a leading podcast agency and personal brand accelerator, is seeking a highly organized and self-sufficient individual to join its team as an Executive Assistant & Operations Manager. In this role, you will manage client communications, oversee studio bookings, coordinate post-production workflows and asset delivery, ensuring seamless...
-
Operations Manager
5 days ago
Melbourne, Victoria, Australia Visy: FOR A BETTER WORLD Full timeAt Visy, we love solving problems together.Job no: 50016043Work type: Full TimeLocation: Melbourne - NorthOperations ManagerAbout VisyVisy is powering the circular economy, closing the loop between packaging, remanufacturing, and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations – predominantly in Australia and New...
-
Manager Operations
5 days ago
Melbourne, Victoria, Australia C.H. Robinson Full timeC.H. Robinson is currently seeking a Manager Operations - Global Forwarding (GF) to join our Melbourne branch.In this role, you will lead a team responsible for multi-modal operational activities ensuring effectiveness and efficiency throughout the entire process. You will drive the team to achieve productivity, quality, and world-class service objectives by...
-
IT Operations Manager
7 days ago
Melbourne, Victoria, Australia Amazon Full timeJob DescriptionAs a System Development Manager at Amazon, you will be responsible for leading the development and deployment of operational tools to automate processes and reduce operational overhead. You will collaborate with cross-functional teams to design solutions that make efficient use of resources and technologies. The ideal candidate will have a...
-
Operations Manager
5 days ago
Melbourne, Victoria, Australia Crown Property Services Full timeOperations Manager & Head of Safety & Compliance - Cleaning IndustryCrown Property Services are seeking a driven and people-focused Operations and Head of Safety & Compliance Manager to join us on a full-time basis, managing the service delivery and customer experience, focusing on client retention, profitability, and efficient resource management. You will...
-
Operations Manager
2 days ago
Melbourne, Victoria, Australia ANZ Full timeBanking Is ChangingNew Opportunities for Growth and DevelopmentFrom defining business requirements and managing risks to ensuring seamless implementation and adoption, this role will be pivotal in driving compliance, process optimisation, and operational excellence.You'll work closely with key business, operations, technology, and compliance stakeholders to...
-
Operations Manager
13 hours ago
Melbourne, Victoria, Australia Amazon Full timeJob ID: 2904419 | Amazon Commercial Services Pty LtdAt Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our network and...
-
Operations Manager
5 days ago
Melbourne, Victoria, Australia S27a Full timeAre you driven by the challenge of helping to build a groundbreaking startup from the ground up? Do you thrive in fast-paced environments where adaptability and problem-solving are essential? We're looking for an Operations & Strategy Manager to join our CEO/Founder in shaping the future of our company.This role is the backbone of our operations, ensuring...
-
IT Operations Manager
7 days ago
Melbourne, Victoria, Australia Launch Recruitment Full timeSkillset RequirementsAbout the Job DescriptionWe are looking for a skilled System Administrator to join our team in Melbourne.The successful candidate will have experience in managing Windows Server and RHEL operating systems, as well as knowledge of VMware and AWS technologies.Responsibilities include:Installing, configuring, troubleshooting, and...
-
IT Operations Manager
3 days ago
Melbourne, Victoria, Australia Avature Full timeRole OverviewThis position is a key member of our IT operations team, supporting the smooth operation of our Melbourne studio. As an IT Operations Manager, you will be responsible for providing daily technical support to studios on desktop, laptop, Mac, game consoles, mobile devices, and meeting room techs.You will deploy and support operating systems and...
-
Operations Manager
4 weeks ago
Melbourne, Victoria, Australia Amazon Full timeAt Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders whothrive in fast-paced environments and love tackling complex challenges. Our Operations Managers arethe backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through ournetwork and reaches our customers on time, every time.This isn't...
-
Operations Manager
12 hours ago
Melbourne, Victoria, Australia Programmed Full timeJob Description:We are seeking an experienced and results-driven professional to oversee the successful roll-out of a new work order management system for our Property Services business unit.This exciting role will involve managing the implementation and transition of the field ticketing management system, ensuring its smooth integration into daily...
-
Operations Manager
3 days ago
Melbourne, Victoria, Australia The Royal Australian College of General Practitioners Full timeA listing of our current career opportunitiesFor all RACGP internal opportunities only please click here.Current RACGP Employees please remember to notify your current manager when applying for internal opportunities.Operations ManagerJoint College Training Services (JCTS)AdministrationFull Time, Permanent5/3/2025Newly created identified opportunity located...
-
Operations Manager
3 days ago
Melbourne, Victoria, Australia ENGINEERINGUK Full timeJob DescriptionYou will need to login before you can apply for a job.Sector: Distribution and Warehouse, TechnologyRole: ManagerContract Type: PermanentHours: Full TimeOverviewWe are seeking an experienced Operations Manager to lead our team at the first Sort Centre in Melbourne for Amazon Operations. Located in Craigieburn, Melbourne, this is an opportunity...
-
Operations Manager
7 days ago
Melbourne, Victoria, Australia Sun Health Foods Full timeAt Sun Health Foods (SHF), we are dedicated to crafting high-quality health, diet, and protein snack bars that inspire better living. Since 1980, SHF has been a trusted leader in the healthy snack industry, combining innovation, sustainability, and excellence. As we continue to grow, we are searching for a dynamic Operations Manager to oversee our business...
-
Operations Manager
1 day ago
Melbourne, Victoria, Australia Challenger Services Full timeWho we are: Challenger Services Group is a leading national provider of service solutions across critical industries, including commercial cleaning, security services, hospitality, food production, government, aged care and education. Our operations span across every State and Territory, where we are recognised for our excellence in quality, safety, and...