Facilities Operations Manager

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Direct message the job poster from Knight Frank Australia

Associate Director, Talent Acquisition | Knight Frank Australia

• Located in Cherrybrook

About us:

At Knight Frank, we're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.

With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.

Knight Frank is a place where you can bring your whole self to work. That's what makes us a diverse collection of experts, problem solvers and innovators. Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.

What's in it for you?

• Competitive remuneration package
• Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.
• A generous 16-week parental scheme plus superannuation for a full 12 months
• Birthday leave
• Swap around a public holiday for a cultural swap day
• Two Wellness Days to allow you to focus on your own physical and or mental wellbeing
• A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends
• We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities
• Our reward platform "The Vault" which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts
• Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation
• Plus, so much more

The role:

Our Facilities Management team is recognised as a leader in delivering top-tier facilities management to a national retail landlord with centres across Australia. In this role, you will be responsible for a portfolio of 4 retail centres in Sydney and NSW Central Coast

Your success in this role will depend on your ability to provide exceptional client service, foster strong tenant relationships, prepare and manage reports, oversee contracts, and achieve set objectives. The ideal candidate will be self-motivated, capable of strategic thinking, and able to collaborate effectively with other team members.

"Knight Frank provides the tools, support, and most importantly, places total trust in your ability to complete the role of an Operations/Facility Manager. Back-end advice for all compliance items that are required to be completed is provided regularly. The team support culture is not only talked about but actioned." – Mike Myers, Retail Operations Manager

Key Responsibilities:

• Conduct Weekly Presentation Inspections for all shopping centre assets.
• Conduct Monthly Property Inspections for all shopping centre assets.
• Being the primary contact for technical and maintenance advice across a portfolio of retail centers.
• Procuring services to ensure all technical, risk and statutory requirements are satisfied and within budget.
• Managing essential services, including air conditioning, lifts, and fire safety.
• Developing and implementing preventative maintenance programs.
• Building and maintaining strong relationships with our client, tenants, and tenant representatives.
• Ensuring timely delivery of compliance, risk, and sustainability targets and KPIs,
• Ensuring optimal operation of buildings to design.
• Detailed monitoring and management of energy and water consumption.
• Independently managing smaller-scale capital expenditure improvements
• Preparing detailed monthly activity reports

Who we are looking for:

• 2 plus years of commercial/retail/industrial (as required) experience in the facilities and/or property industry.
• Building trade background is preferred but not essential.
• Significant work experience and demonstrated success in a similar role or related industry.
• Effective communication skills – written communications are succinct.
• Ability to analyse and resolve basic issues.
• Demonstrates initiative and a proactive approach to work.
• Proven track record of contract and contractor management
• Must have a valid driver's license and own reliable form of transport.

Not the perfect fit?

We encourage applications from people of all backgrounds and abilities. As every person and their situation is unique, we look at this on an individual and applied role basis.

We actively encourage you to apply for roles that suit your background and skill set. You might have something we didn't realise we needed

Please note, that if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process. Applicants with Australian working rights need only apply. No agencies, please.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionBusiness Development, Consulting, and Engineering
• IndustriesReal Estate and Facilities Services

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