Workplace Experience Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

We're seeking a dynamic Workplace Experience Coordinator to create exceptional workplace environments for our client. As the front line ambassador for workplace services, you'll ensure seamless operations while delivering outstanding experiences that reflect our commitment to excellence. You'll collaborate with cross-functional teams to foster productive, engaging environments and implement strategies that enhance employee satisfaction, productivity and wellbeing.

What your day-to-day will look like:

• Manage reception, visitor services and workplace enquiries

• Coordinate desk booking and room reservation systems

• Plan and execute workplace events and engagement initiatives

• Ensure workspaces are properly maintained and ready for use

• Monitor and troubleshoot workplace technology systems

• Collect and analyse workplace feedback data

• Implement workplace programs aligned with client culture

Sound like you?What we are looking for:

The ideal candidate brings strong customer service experience, excellent communication skills, and the ability to manage multiple priorities in a dynamic environment. You'll need technical proficiency with workplace management tools and a passion for creating exceptional employee experiences.

• Bachelor's degree in Facility Management, Business or related field with customer-facing experience

• Strong communication skills with excellent task prioritisation and problem-solving abilities

• Proficient with Microsoft Office, workplace management tools and space management software

• Experience in corporate workplace environments, event planning and project coordination

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

Apply today, quoting job reference number REQ441217.

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.