Field Service Engineer

2 weeks ago

Melbourne, Victoria, Australia STERIS Full time

Field Service Engineer (Melbourne, VIC) role at STERIS

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

As we grow our presence in Australia, we're looking for a Field Service Engineer to join our expanding team in Melbourne. You'll be the face of STERIS in Victoria, installing, maintaining, and repairing cutting edge Endoscopy, Operating Theatre, and Infection Control equipment. Your work will directly support hospitals and clinics in delivering safe, high quality care.

Ready to make a difference? Apply now and be part of a team that's improving lives, one service call at a time.

Overview

As we grow our presence in Australia, we're looking for a Field Service Engineer to join our expanding team in Melbourne. You'll be the face of STERIS in Victoria, installing, maintaining, and repairing cutting edge Endoscopy, Operating Theatre, and Infection Control equipment. Your work will directly support hospitals and clinics in delivering safe, high quality care.

What You Will Do
  • Install, maintain, and repair STERIS medical equipment.
  • Deliver exceptional customer support onsite, by phone, and via email.
  • Diagnose faults and perform urgent repairs (including after-hours on-call rotation).
  • Provide user training and technical guidance.
  • Maintain accurate service records and manage spare parts inventory.
  • Identify and recommend training needs and process improvements.
The Experience, Skills And Abilities Needed
  • Required:
  • Trade/Technical Certificate or Diploma with hands-on technical service experience.
  • Restricted Electrical License or Full Electrical License.
  • Strong troubleshooting and repair skills.
  • Valid driver's license and own vehicle (car allowance provided).
  • Willingness to travel across WA and work flexible hours.
  • Self-motivated with strong decision making skills.
    • Preferred:
    • Previous field service experience.
    • Proficiency with Windows and Microsoft Office (Word, Excel, PowerPoint).
    • Customer focused mindset and strong communication skills.
    What We Offer
    • Competitive salary + Incentive Compensation Plan (ICP) bonus.
    • Car allowance and fuel card.
    • Healthcare benefits.
    • Supportive team culture with training and mentoring.
    • Opportunity to grow with a global leader in healthcare technology.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 18,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology, Customer Service, and Engineering
Industries
  • Medical Equipment Manufacturing and Hospitals and Health Care
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