Patient Services Officer

3 weeks ago

Perth, Western Australia GenesisCare group Full time

Patient Services Officer (Medical Receptionist) page is loaded

Patient Services Officer (Medical Receptionist)Apply locations Wembley, Perth time type Part time posted on Posted 10 Days Ago job requisition id R0021948

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world .

Care to join the team?

We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team, at our Wembley Oncology clinic. In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.

We currently have a part-time opportunity available, working Tues/Wed/Thurs , to support our vibrant team who are passionate about customer service and working collaboratively.

More specifically, you will:

  • Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
  • Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
  • Adapt to and manage an environment where there is ongoing change and competing priorities.
  • Book and confirm patients for appointments and consultations.
  • Billing and Receipting at time of appointment.
  • Accurately process relevant paperwork including data entry.
  • Ensure the smooth running of the clinic.
  • Continuously liaise with the team to ensure efficient processes.
  • Manage patient records and filing of patient notes.

We're looking for someone who has:

  • Demonstrated ability to provide excellent patient care and customer service.
  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
  • Proven experience to work successfully both independently and in a team environment.
  • Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
  • Exceptional phone manner and ability to handle a high volume of patient inquiries.
  • High attention to detail and excellent organisational skills.
  • Flexible approach to work and able to adapt in a fast-paced environment.

Benefits of joining our team:

  • Established, close-knit team, thriving culture.
  • Fast-paced, challenging role with one of the most influential healthcare providers.
  • Supportive environment where you can develop with excellent management.

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.

#J-18808-Ljbffr

  • Patient Services Officer

    2 weeks ago

    Perth, Western Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to join the team?We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team, at our Wembley Oncology clinic. In this client-facing role, you...

  • Patient Services Officer

    2 weeks ago

    Perth, Western Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Your life's best workWe are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team, at our Wembley Oncology clinic. In this client-facing role, you...

  • Patient Services Officer

    2 weeks ago

    Perth, Western Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Your life's best workWe are looking for experienced Patient Services Officers (Medical Receptionists) to join our team, working across both our Wembley and Hollywood clinics. In these...

  • Patient Services Officer

    2 weeks ago

    Perth, Western Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world .Care to join the team?GenesisCare is looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our wonderful team in our clinic in Nedlands.This...

  • Patient Services Officer

    2 weeks ago

    Perth, Western Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Do your life's best workWe are looking for an enthusiastic and efficient Theranostics Patient Services Officer to join our team in our busy Murdoch clinic. In this client-facing role, you...

  • Patient Services Officer

    2 weeks ago

    Perth, Western Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Your life's best workWe are looking for an enthusiastic and efficient Patient Services Officer to join our team in our state-of-the-art Oncology Centre in Hollywood Hospital, WA. In this...

  • Patient Liaison Officer

    2 weeks ago

    Perth, Western Australia beBeeLiaison Full time $45,000 - $65,000

    **Patient Liaison Officer Job Opportunity**The Patient Liaison Officer plays a vital role in providing exceptional patient care and ensuring seamless interactions between patients, healthcare providers, and insurance companies.Key Responsibilities:- Providing personalized support to private patients throughout their hospital stay- Preparing informed...

  • Patient Transport Officer

    2 weeks ago

    Perth, Western Australia WILSON GROUP Full time

    About the RoleWilson Medic One is experiencing rapid growth, creating the need to expand our Patient Transport Officer Team. We are looking for team players who are committed to providing excellent customer service by providing high-quality care and support to non-emergency patients during transport to and from hospital.As a Wilson Medic One employee, your...

  • Patient Admin Officer

    2 weeks ago

    Perth, Western Australia Hays Full time

    Experienced admin? Exciting opportunity to join a large State Government Department in Nedlands**Your new company**We are looking for an experienced administration officer to join a government department located in Nedlands. This role requires you to work full-time hours on a roster, on an initial temporary basis with potential extensions. To start...

  • Patient Admin Officer

    1 week ago

    Perth, Western Australia Hays Full time

    Experienced admin? Exciting opportunity to join a large State Government Department in Nedlands**Your new company**We are looking for an experienced administration officer to join a State Government department located in Nedlands. This role requires you to work full-time hours on a roster, on an initial temporary basis with potential extensions. To start...