Administration Officer

The Opportunity

We are seeking an enthusiastic and customer-focused Administration Officer to join our team at St Andrew's Ipswich Private Hospital. This is an excellent opportunity to become part of a dedicated team of Administrative Clerks. With multiple part-time opportunities available, this role is well-suited to motivated individuals who thrive in fast-paced environments.

Responsibilities

You will play a key role in ensuring a smooth and positive patient journey through the hospital. Reporting to the Reception Team Leader, you will be responsible for a range of administrative and system processes, including:

• Admitting patients and managing high-volume admissions flow.
• Reviewing, processing and submitting patient paperwork.
• Confirming and processing patient Health Fund eligibility.
• Providing professional and welcoming front-line service to patients, visitors and clinicians.

You must be available to work across a roster covering Monday to Friday (6am – 8pm) and some weekends.

About You / Qualifications

To be successful in this role, you will bring professionalism, empathy, and excellent customer service skills. You will thrive in a busy environment and demonstrate the ability to manage competing priorities with accuracy and attention to detail.

• Proven medical administration experience (essential).
• Confidence in reviewing patient Health Fund eligibility.
• Experience in patient pre-admissions (desirable).
• Strong computer skills, with accuracy and speed in data entry.
• Experience using Meditech (desirable).
• Understanding of medical terminology (desirable).
• The ability to work effectively both independently and as part of a high-performing team.
• Excellent communication and interpersonal skills.
• A positive, proactive and professional approach.
• Relevant administrative qualifications (highly regarded).

Remuneration

A base hourly rate from $32.44 + superannuation, exclusive of penalties or allowances.

About Ramsay Health Care / The Hospital

St Andrew's Ipswich Private Hospital is a 218-bed hospital and is revolutionising private health care in the Ipswich and West Moreton region. We've been growing and expanding our clinical capabilities and have recently opened the region's first private emergency department along with a new intensive care unit which supports the Emergency Department, the hospital and is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people.

We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of 'People Caring for People' since 1964.

What's in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more

Requirements

• Must provide a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Hospitals and Health Care

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