Customer Service Consultant

2 weeks ago

Melbourne, Victoria, Australia NHP Electrical Engineering Products Full time

Join to apply for the Customer Service Consultant role at NHP Electrical Engineering Products

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Consultant role at NHP Electrical Engineering Products

Get AI-powered advice on this job and more exclusive features.

  • On-the-job ongoing support & development, opportunities to advance
  • Supportive and accessible leadership team

    • Call Centre & Customer Service
    • Customer Service
    • Victoria, Australia
    • Permanent / Full Time

    12/8/2025
    • Full time position with flexibility
    • On-the-job ongoing support & development, opportunities to advance
    • Supportive and accessible leadership team

    Who We Are
    • NHP are specialists in Electrical and Automation Products, Systems and Solutions
    • 100% Australian owned, with 55 years of Electrical and Engineering excellence
    • Local choice with the power of global partners
    • 18 branches throughout Australia and New Zealand
    • 80,000 marketed line items
    • Driven by a team of over 700 dedicated and committed employees

    "At NHP we recognise that our people determine the success of our business".

    Are you looking for an opportunity where you can grow and develop with a progressive organisation? Are you bright, personable and do you genuinely enjoy working with a range of people? Then we would like to hear from you

    About The Role

    NHP's Customer Service team are at the forefront of our business and provide first class support to our customers, both internally and externally. This role is integral in helping us build relationships with customers. Please note – this is not a call centre role.

    In This Fast Paced Role, You Will
    • Providing exceptional customer service to NHP customer base of commercial clients
    • Handle technical phone/email enquiries
    • Work with Omni Channel platform processing inbound inquiries – orders, returns, queries, services & general items
    • Liase with internal stakeholders to achieve desired outcomes
    • Maintain records & documents relating to customer activity
    • Contribute to continuous improvement
    • Ensure the prompt resolution of customer enquiries and meeting of team KPIs

    Located at our Head office in Richmond, VIC (relocating to Hawthorn), surrounded by good coffee, free onsite parking, with a culture built around team spirit and enjoyment, it is hard to find a better place to work.

    For you to be successful in this role, you will need:

    NHP Is a Supportive And Cohesive Team, So Finding The Right Fit For Our Company Is Paramount. For This Particular Position, We Are Looking For Someone Who Has
    • A can-do attitude with strong customer focus
    • An ability to work with a range of different people & styles
    • A willingness to learn and develop with the business
    • To be a proactive, enthusiastic & self-motivated individual
    • Excellent communication skills
    • Good time management skills

    You will be guided by a strong leadership team & provided with all the tools you need to deliver impeccable support to our customers.

    What's On Offer
    • Competitive base salary + super
    • Free parking onsite
    • TRAINING PROVIDED
    • The ability to develop & work your way up in the business
    • A great place to work – 'we believe that our people are the heart of our success'
    • A culture that encourages work / life fulfilment
    • Ongoing learning & development to meet your professional development needs
    • Salary Packaging – including vehicle novated leasing and other items / expenses
    • Access to an Employee Assistance Program for you and your family

NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid in Australia.

How To Apply

To be considered for this fantastic opportunity, simply apply via this advertisement. Or visit our careers page: www.nhp.com.au. To keep up to date with all things 'NHP' please connect with us on LinkedIn https://www.linkedin.com/company/nhp-electrical-engineering-products-pty-ltd/Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesAppliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at NHP Electrical Engineering Products by 2x

Sign in to set job alerts for "Customer Service Consultant" roles.

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Behind the Meter - Customer Experience Specialist

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia A$74,360.00-A$74,360.00 1 month ago

Doncaster, Victoria, Australia 6 days ago

Travancore, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 3 months ago

Southbank, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia A$37.13-A$37.13 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Richmond, Victoria, Australia 21 hours ago

Melbourne, Victoria, Australia 3 weeks ago

Dandenong South, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 week ago

South Melbourne, Victoria, Australia A$65,000.00-A$70,000.00 1 month ago

Melbourne, Victoria, Australia A$37.13-A$37.13 2 weeks ago

Southbank, Victoria, Australia A$55,000.00-A$70,000.00 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne Airport, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 23 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Services Consultant

    12 hours ago

    Melbourne, Victoria, Australia Essity Full time

    Join to apply for the Customer Services Consultant role at Essity2 days ago Be among the first 25 applicantsJoin to apply for the Customer Services Consultant role at EssityGet AI-powered advice on this job and more exclusive features.Fixed Term Contract to 31 December 2026At Essity, we are committed to providing care, comfort, and confidence for our...

  • Customer Services Consultant

    23 hours ago

    Melbourne, Victoria, Australia Essity Full time

    Join to apply for the Customer Services Consultant role at Essity2 days ago Be among the first 25 applicantsJoin to apply for the Customer Services Consultant role at EssityGet AI-powered advice on this job and more exclusive features.Fixed Term Contract to 31 December 2026At Essity, we are committed to providing care, comfort, and confidence for our...

  • Customer Service Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Randstad Australia Full time

    Join to apply for the Customer Service Consultant - 3 month contract role at Randstad Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant - 3 month contract role at Randstad AustraliaCustomer Service ConsultantJob Type: Contract (3 months) Location: Melbourne Inner East (Hybrid, 2-3 days in office)Are you a...

  • Customer Services Consultant

    11 hours ago

    Melbourne, Victoria, Australia Essity Ab Full time

    Essity B 254.2 (-3.4 SEK) on 26-Aug-:20At Essity, we are committed to providing care, comfort, and confidence for our customers every day.We are looking for a dedicated Customer Service Consultant to join our Customer Experience Team in Springvale.This role is essential in delivering a seamless and differentiated customer experience, fostering successful...

  • Customer Services Consultant

    11 hours ago

    Melbourne, Victoria, Australia Essity Ab Full time

    Essity B 254.2 (-3.4 SEK) on 26-Aug-2025 17:20At Essity, we are committed to providing care, comfort, and confidence for our customers every day.We are looking for a dedicated Customer Service Consultant to join our Customer Experience Team in Springvale.This role is essential in delivering a seamless and differentiated customer experience, fostering...

  • Customer Services Consultant

    20 hours ago

    Melbourne, Victoria, Australia Essity AB Full time

    Essity B 254.2 (-3.4 SEK) on 26-Aug-2025 17:20At Essity, we are committed to providing care, comfort, and confidence for our customers every day. We are looking for a dedicated Customer Service Consultant to join our Customer Experience Team in Springvale.This role is essential in delivering a seamless and differentiated customer experience, fostering...

  • Customer Service Consultant

    12 hours ago

    Melbourne, Victoria, Australia Rentokil Pest Control South Africa Full time

    We have an exciting opportunity available for Customer Service Consultant role in our team in Clifton Hill.We will provide full training so if you are looking to start your career in the customer service space then look no furtherWe do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Clifton...

  • Customer Service Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Rentokil Initial Full time

    We have an exciting opportunity available for Customer Service Consultant role in our team in Clifton Hill. We will provide full training so if you are looking to start your career in the customer service space then look no furtherWe do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Clifton...

  • Customer Service Consultant

    1 day ago

    Melbourne, Victoria, Australia Buscojobs Full time

    We have an exciting opportunity available for Customer Service Consultant role in our team in Clifton Hill. We will provide full training so if you are looking to start your career in the customer service space then look no furtherWe do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Clifton...

  • Customer Services Consultant

    2 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    About the RoleAs a Customer Service Consultant, you will play a pivotal role in managing order entry and associated tasks, ensuring a superior customer experience on each contact. You will provide complex information and respond to in-depth requests via telephone and email, ensuring that the needs of our customers and consumers are met first time, every...