Customer Service Representative

3 weeks ago

Sydney, New South Wales, Australia Data#3 Full time
Overview

Join Data#3 as a Customer Service Representative.

Join one of Australia's leading IT services companies and help deliver outstanding licensing support to government and enterprise customers.

What You'll Do:
  • Support the Licensing team by managing customer queries and administrative sales functions
  • Respond to inbound communications and assist with quoting, order management and issue resolution
  • Liaise with internal Account Managers and external partners to ensure smooth service delivery
  • Contribute to sales productivity by identifying upsell opportunities and leveraging vendor promotions
  • Maintain accurate data and prepare customer transaction reports
  • Build trust-based relationships with customers, vendors, and internal stakeholders
What You'll Bring:
  • Experience in a customer service, sales support, or licensing role within the IT industry
  • Strong communication skills and a proactive, service-oriented mindset
  • Ability to negotiate and resolve issues effectively
  • Attention to detail and comfort working with data and systems
  • A team-focused approach and ability to work in a dynamic environment
  • Some knowledge of IT licensing programs and partner tools is highly desirable
  • Australian Citizenship (required due to client security and contractual obligations)
  • Ability to obtain and maintain a National Police Certificate
  • Tertiary qualifications desirable but not mandatory
Who is Data#3?

Listed in 1997, Data#3 is now an ASX200 listed company reporting gross sales of $2.8 Billion in 2024 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.

Voted HRD's Employer of Choice for the last 10 years, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART) and these values are integral to the way Data#3 works internally and externally with our customer.

Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.

REF: KISH113127


#J-18808-Ljbffr

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Government -Service Nsw Full time

    **Customer Service Representative - Gosford****Position**: Customer Service Representative (CSR) - Contact Centres**Grade**: Customer Service Representative - SNSW Grade 3/4**Location**:Gosford**Role Type**: 12 x Full Time Temporary Contracts for up to 12 months only**Please note**: We will not be creating a Talent Pool from this recruitment.**About Service...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $48,000 - $84,000

    **Customer Service Representative Role**We are seeking a Customer Service Representative to provide exceptional customer experiences. This role requires providing assistance with customer queries and ensuring our customers have a great shopping experience.This position involves collecting trolleys from around the store, car park, and surrounding areas.Key...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $80,000

    Customer Service Representative JobWe are seeking an individual to join our team as a Customer Service Representative. The role involves working in a fast-paced retail environment, providing excellent service to customers and ensuring their needs are met.

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $104,000

    Customer Service RepresentativeThis role represents the Gucci brand to clients, guiding them through their buying journey. As a key ambassador for our luxury brand, you will provide exceptional service and support to our customers.

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $53,000 - $59,500

    Job Title: Customer Service RepresentativeWe are seeking a motivated and enthusiastic individual to join our retail team as a Customer Service Representative. This role involves providing exceptional customer service, handling sales and service transactions, managing high-value transactions, and promoting our products and services.About the RolePerforming...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Page Personnel Full time

    Macquarie Park location - onsite parking and close to public transport- Fun, collaborative team culture**About Our Client**:As a Customer Service Representative, your mission is to deliver exceptional customer experiences while upholding company policies within the bounds of regulations. You'll be the driving force behind a service that's not only...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Part time $40,000 - $70,000

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about providing exceptional customer experiences and driving sales growth.You will be responsible for delivering outstanding customer service, responding to...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCommunication Full time $31,560 - $43,500

    Customer Service RepresentativeWe are seeking experienced professionals to join our team as customer service representatives.This role involves providing high-quality generalist service as the first point of contact for customers, receiving inbound calls and transferring customers to appropriate specialists.About the RoleProvide high-quality generalist...