Community Connect Worker

Community Support Centre Innisfail (CSCI) is a community-based, not-for-profit organisation delivering a range of quality community, family, and person-centred services throughout the Cassowary Coast region. CSCI is committed to providing accessible services to community members of all ages, abilities, cultures, religions, and socio-economic backgrounds.

CSCI values child-aware practice, cultural competence, inclusion, integrity, privacy, collaborative partnerships, innovation, and passion, which are demonstrated in practice and organisational systems.

The CSCI Quality Improvement process, combined with a Supportive Leadership model, facilitates a safe work environment with a commitment to a culture of learning.

CSCI is committed to ensuring the safety and wellbeing of children and young people.

About the Role

Community Support Centre Innisfail is seeking a new team member to fulfill the role of Community Connect Worker. This position is a Part-Time Fixed Term Contract (Oct 2025 - March 2026; 22.8 hours per week; SCHADS Level 3.1 $38.65/hr).

The Community Connect Worker provides responsive, short-term assistance tailored to the unique needs of community members. Their role is to connect individuals and families with appropriate supports and services while building their skills and capabilities.

This position supports the Innisfail Neighbourhood Centre functions and involves working alongside staff and volunteers to respond to community goals by building social connections and developing referral pathways to support services.

The role operates both independently and within a collaborative team environment, guided by professional judgment and evidence-based practice.

Who are we looking for?

Relevant qualifications in community services, social work, behavioural science, human services, or similar and/or

Possession of a valid 'Working with Children' Blue Card or willingness to obtain one.

Possession of a driver's licence.

Desired Skills, Attributes, and Experience:

Experience working with crisis and emergency/disaster service delivery models.

Knowledge and experience with child-aware practice frameworks.

Experience and skills in working across cultures.

Skills in coordinating interventions, including information, referral, advocacy, and distribution of financial resources.

Knowledge of and ability to collaborate with government and non-government service providers and systems.

Computer literacy skills and ability to navigate online systems for client management and data collection.

Ability to work effectively both independently and as part of a team across service areas.

Why Join Community Support Centre Innisfail?

5 Weeks Annual Leave (pro-rata) + 3 days Emergency/Disaster Leave

Salary sacrificing benefits

Flexible work arrangements as per SCHCDS Award and National Employment Standards

Professional development and training opportunities

How to Apply?

To apply, submit an application via SEEK or email your application to: [emailprotected]

Application requirements:

A resume with contact details for at least two referees.

A 1-2 page written statement demonstrating your suitability for the role, addressing the essential requirements and desired skills, attributes, and experience.

Only complete applications including a resume and written statement will be considered for shortlisting.

Application deadline: 4.00 pm Wednesday, 10 September 2025.

CSCI actively encourages applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples.

CSCI promotes equality and diversity and does not discriminate based on culture, ethnicity, gender, sexuality, religion, or disability.

Need More Information?

For further details about the role, including the Position Description, please contact the Quality Assurance Coordinator.

Questions may include:

• Which statement best describes your right to work in Australia?
• Do you have a current Australian driver's licence?
• Do you have a current Working With Children (WWC) Check?
• Do you have experience working in the not-for-profit sector?

Include any relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.

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