Houseperson (Full-Time)

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Be Part of Something New and Meaningful

At Caption by Hyatt Central Sydney, we're rethinking hospitality—putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt Central Sydney will be the first of its kind in Australia, offering a vibrant, people-first experience that's as much about connection as it is about comfort.

We're looking for a Full Time Houseperson who's passionate about bringing a brand to life, delivering flawless guest experiences, and leading with pride in a collaborative, community-driven hotel. You'll help shape clean, welcoming spaces that reflect the heart and soul of Caption by Hyatt.

Care Connects Us

At Hyatt, we care for people so they can be their best. This purpose guides everything we do—from how we connect with guests to how we work together as a team. It's what drives our culture of care, creativity, and belonging.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Caption by Hyatt Central Sydney

Caption by Hyatt Central Sydney is not some basic hotel. Designed to be truly of the community—not just in it—the people make the place here. Our place is yours for the making, where you can do (and be) you.

Opening in 2025, Caption by Hyatt Central Sydney will feature 174 colourful, fun & eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.

· Help bring a new brand to life – Be part of the launch team for Australia's first Caption by Hyatt and help shape something bold, fresh, and community-inspired from the ground up.

· Put people at the heart of everything – From guests to teammates, your role is all about care, connection, and creating spaces that feel warm, inclusive, and personal.

· Pre-opening experience – Play a key role in setting up and building the hotel from ground up

· Grow with purpose at Hyatt – Join a company that's committed to your development with access to learning, career pathways, and global opportunities.

About the Role

As a Houseperson at Caption by Hyatt Central Sydney , you will work on a rotational basis within the housekeeping department, delivering courteous and efficient service to ensure maximum guest satisfaction in line with brand standards.

You will be a hands-on and reliable team player, and be a key pre-opening support for setting up the operation. Once up and running, you will be involved in key duties such as responding to guest requests, delivering amenities and laundry, preparing extra beds, keeping public areas spotless and making sure the right supplies are in the right place at the right time.

You will be central to creating a guest experience that feelspersonal, relaxed, and authentic, while upholding Caption by Hyatt's core values ofsustainability, inclusivity, and a strong connection to the local community.

What you will bring to the role:

· Experience in a housekeeping or support role.

· Apeople-first attitude—you're friendly, dependable deliver a warm guest experience.

· A strong work ethic and take pride in the details.

· Confidence in using checklists and following systems.

· Understand the importance of safe work practices and well-presented spaces.

· Clear communicator, who is organised and able to manage multiple tasks.

· Team player, who is always ready to lend a hand.

· Full working rights, able to work and flexible and rotating roster.

What's in it for you:

· Be part of a purpose-driven brand redefining hospitality in Australia

· Play a central role in a pre-opening project with long-term career impact

· Join a supportive and inclusive team culture that values sustainability, creativity, and connection

· Access to global learning and development through Hyatt's extensive network

· Enjoy opportunities for growth within one of the world's leading hotel groups

· Receive a competitive salary and benefits package

· Benefit from discounted and complimentary accommodation across Hyatt properties globally

· Enjoy a 10% discount on private health insurance

· Take advantage of generous leave policies and paid time off

· Access mental health and wellbeing support through Hyatt's Employee Assistance Program

Ready to Join?

If you're a housekeeping extraordinaire excited by the chance to help launch one of Australia's most dynamic new hotels, we'd love to hear from you.

To learn more about the brand, visit: www.hyatt.com/brands/caption-by-hyatt

We're committed to creating a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. Everyone is welcome, and individuality is celebrated

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