Clinical Support Officer

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Join to apply for the Clinical Support Officer - Targeted role at Hunter New England Local Health District

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Thrive in the action. Support the care. Make a difference.

Employment Type: Permanent Part Time

Position Classification: Administration Clinical Support Officer Level 3

Remuneration: $68,338.79 - $70,468.72 + 12% Salary + Salary Packaging

Hours Per Week: 24

Requisition ID: REQ599256

Closing Date: Thursday 4th September

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About The Role

John Hunter Hospital's Surgical Services Unit is seeking a highly organised and compassionate Clinical Support Officer (CSO) to join our team in the Elective Orthopaedic Ward E3. This vital administrative role supports the effective delivery of surgical and perioperative services by working closely with a multidisciplinary team of Nurses, Doctors, and Allied Health Professionals.

You will be job sharing with our current CSO and will work Wednesday to Friday, helping ensure seamless administrative and support functions that underpin our unit's high standard of care.

The environment in Ward E3 is dynamic and fast-paced, reflective of a busy tertiary hospital. You will play a key role in supporting clinical staff and patient services while handling sensitive and confidential matters with empathy and professionalism.

• Handling follow-up phone calls with professionalism
• Supporting After-Funeral Management
• General filing and document management
  
  

Who We Are Looking For

We are seeking a dedicated and motivated Clinical Support Officer who thrives in a fast-paced healthcare environment and is passionate about supporting patient care through exceptional administrative service.

The Ideal Candidate Will Bring

• We are seeking a dedicated and motivated Clinical Support Officer who thrives in a fast-paced healthcare environment and is passionate about supporting patient care through exceptional administrative service.
• Proactive mindset and initiative, with the ability to anticipate needs and take ownership of tasks.
• A commitment to continuous learning and professional development within a dynamic surgical setting.
• Flexibility and adaptability to meet the changing demands of a busy hospital ward.
• Resilience and emotional maturity, with the ability to remain calm under pressure, handle sensitive situations with discretion, and respond effectively to challenges.
• Excellent communication skills, with the ability to engage confidently and professionally with a wide range of people including staff, patients, and families.
• You'll know how to actively listen and tailor your communication style to suit the audience.
  
  

Benefits:

• Sustainable Healthcare: Together towards zero
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members
  
  

An eligibility list will be created for future permanent part time and temporary part time vacancies.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position
  
  

For role related queries or questions contact Isabella Pearsall on isabella.pearsall@health.nsw.gov.au

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

• Information for Applicants:
  • Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:
    
    
  Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
  
  This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
  
  Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
  • Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
    
    
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  • Seniority levelEntry level
  Employment type
  • Employment typeFull-time
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  • IndustriesHospitals and Health Care

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