Head of Partner Management

2 weeks ago

Brisbane, Queensland, Australia Virgin Australia Full time
Overview

Join to apply for the Head of Partner Management role at Virgin Australia.

Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

Responsibilities
  • Lead Virgin Australia's Government, Corporate, and Sporting partner portfolio strategy to drive sustainable growth and market share.
  • Shape and execute go-to-market activity, ensuring alignment with commercial priorities and strong delivery across the indirect corporate segment.
  • Build and maintain high-value partnerships, leading complex negotiations and executive-level engagement to maximise long-term value.
  • Collaborate cross-functionally with internal teams (e.g., Revenue Management, Customer, GCC, IOC) to optimise partner outcomes and member experiences.
  • Deliver accurate forecasting, reporting, and market insights to support executive decision-making and identify growth opportunities.
  • Provide clear, inspiring leadership to a geographically dispersed team, fostering accountability, collaboration, and innovation.
  • Drive continuous improvement in portfolio performance, ensuring efficiency, strong governance, and alignment with Virgin Australia's strategy.
  • Champion a culture of safety, security, and resilience by adhering to compliance requirements and embedding safe work practices.
What you'll be great in this role if you:
  • Relevant tertiary qualifications.
  • Minimum 10 years' experience in sales leadership and B2B business development.
  • Proven success in developing detailed business plans that deliver positive ROI.
  • Resilient, with the ability to challenge and influence while maintaining a focus on sustainable business growth.
  • Exceptional negotiation skills and proven ability to engage at senior executive levels within corporate partners.
  • Extensive network of corporate and travel industry contacts, with the ability to build and strengthen relationships at an executive level.
  • Strong knowledge of contract negotiation and acquisition tender processes for new business.
  • Deep understanding of the Australian corporate travel (B2B) market.
What you'll get from us

We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the Converge digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you
Equality rules

We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We're ready to hear from you. Apply now.


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