Customer Experience

3 weeks ago


Melbourne, Victoria, Australia CKE Restaurants Full time

THE IDEAL CANDIDATE

Are you passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.

As a Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and visitors. You'll need exceptional communication and organisational skills, a knack for problem-solving, and a passion for delivering outstanding customer experiences.

PERKS & BENEFITS

At Scape, we are all about creating and sharing good vibes. Below are some of the perks of joining our team:

  • Annual flu vaccinations and skin checks to keep you healthy and thriving.
  • Insurance discounts up to 10% with top providers like Bupa, nib, and NobleOak.
  • A month dedicated to your well-being and health, plus a day off to celebrate however you want.
  • Passionate work environment that inspires and energizes.
  • Birthday leave because your special day deserves to be celebrated.
  • Generous referral bonuses (up to $5k) for bringing great talent to our team.
  • EAP, Sonder & Duress support to ensure your peace of mind.

WHO WE ARE

Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 18,000 students (and are growing), and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies.

INTERESTED? HERE'S HOW TO APPLY

This is a great time to join a growing business that is willing and able to make a difference for our student residents, stakeholders, and the community as a whole.

Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply, the better

If you would like to join our team, apply now with your CV and a 1-page cover letter

No agencies please.

At Scape, we honor and welcome the contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.

#J-18808-Ljbffr
  • Customer Experience

    24 minutes ago


    Melbourne, Victoria, Australia Petstock Group Full time $90,000 - $120,000 per year

    Our connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. Join our passionate, knowledgeable, and...

  • Customer Experience

    1 week ago


    Melbourne, Victoria, Australia Kubota Australia Pty Ltd Full time $60,000 - $80,000 per year

    At Kubota Australia we distribute high value, exceptional quality agriculture, construction and farm machinery, and associated products for sale through our independent dealer network.  We also offer consumer and commercial equipment financing to compliment our product offerings. We are a stable, leading global brand aiming to achieve our purposes of 'For...

  • Customer Experience

    2 weeks ago


    Melbourne, Victoria, Australia Drake International - Australia Full time $60,000 - $90,000 per year

    Location:Oakleigh, VIC -office-based, onsite roleEmployment Type:3-month contract with potential to extend or transition to permanentWorking Hours:8:30 AM - 4:30 PM (some flexibility available)Eligibility:Australia Permanent working visaThe RoleWe are seeking a dedicatedCustomer Experience (After Sales) Consultantto join our Oakleigh office. This is afully...

  • Customer Experience

    2 weeks ago


    Melbourne, Victoria, Australia Scape Student Living Full time $40,000 - $80,000 per year

    THE IDEAL CANDIDATEAre you a passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and...

  • Customer Experience

    1 week ago


    Melbourne, Victoria, Australia Scape Australia Full time $104,000 - $130,878 per year

    THE IDEAL CANDIDATEAre you a passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and...

  • Customer Experience

    1 week ago


    Melbourne, Victoria, Australia Scape Australia Full time $40,000 - $80,000 per year

    Job no:6ER6PCategory:VIC OperationsTHE IDEAL CANDIDATEAre you a passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience team member, you'll be the face of Scape, delivering top-notch...

  • Customer Experience

    1 week ago


    Melbourne, Victoria, Australia Scape Australia Full time $70,712 per year

    THE ROLEThe Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents.This role involves working night shifts from 11pm – 7am on a rotating roster.As a Night Manager, Your Key Responsibilities Will IncludeConducting...

  • Customer Experience

    2 weeks ago


    Melbourne, Victoria, Australia Scape Student Living Full time $70,000 - $85,000 per year

    THE ROLEThe Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster.As a Night Manager, your key responsibilities will include:Conducting...


  • Melbourne, Victoria, Australia Lightning Broadband Full time $60,000 - $80,000 per year

    About the role As a Customer Experience Specialist at Lightning Broadband, you will be responsible for delivering exceptional customer service to our valued clients. In this casual contract (40 hours a week + weekends upon need and availability) based in Elsternwick, VIC, you will be the first point of contact for customers, providing support, answering...


  • Melbourne, Victoria, Australia Inchcape Full time $90,000 - $120,000 per year

    Our StoryAt Inchcape, we are a global leader in automotive distribution and retail, representing some of the world's most iconic vehicle brands. Our commitment to excellence ensures that we deliver outstanding customer experiences and operational efficiency across our supply chain.About the roleReporting to the Retail Centre Manager and based at our Trivett...