Level 1 And 2 Support Engineers

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Very reputable and award-winning multi-branch midsize MSP, experiencing continuous growth A true Australian success story

Join an ever-growing, collaborative, and highly-skilled team of engineers working on cutting-edge cloud technology.

Enjoy a supportive management style and culture, along with training, development, and career progression opportunities.

Potential for remote work.

Salary: $65,000-$90,000 Base + Super + Bonus, depending on skills and experience.

Location: Sydney.

Work for this superb, award-winning Australian MSP, dedicated to providing top-quality managed IT solutions to medium and large-scale businesses, with a mission to exceed expectations.

Be part of dynamic businesses that challenge the status quo and set industry benchmarks.

This role suits a positive, flexible, results-driven individual who takes ownership and enjoys working in a fast-paced, ever-changing environment.

You will be exposed to multiple technologies and work within a team that shares knowledge, guides, and mentors. You need to be committed, willing to push yourself, and go above and beyond.

Key Responsibilities:

  • Provide Level 1 and 2 technical support/administration for multiple client environments.
  • Perform troubleshooting, problem diagnosis, resolution, or escalate to specialist teams.
  • Conduct periodic onsite visits to client sites.
  • Provide continual improvement recommendations.
  • Maintain accurate records and ensure documentation is up to date.

Key Requirements:

  • Prior MSP experience is favorable but not essential—Windows, AD, O365, Azure, Outlook/Exchange, VMWare/HyperV, Citrix, Intune, Backup & DR, Networking.
  • Networking experience is favorable.
  • Experience with ticketing and monitoring tools.
  • Availability to go onsite and be hands-on in Sydney.
  • Tertiary IT qualifications or industry certifications are favorable but not essential.
  • Strong interpersonal and communication skills—written and verbal.
  • A friendly, positive, customer-driven attitude.
  • Ability to multitask and manage competing priorities.
  • Team player willing to contribute and support team efforts.
  • Excellent time management and organizational skills.
  • Comfortable in a fast-paced, changing environment.

What's in it for you?

  • Work with a reputable, growing MSP.
  • Learn from some of the best techs in the business.
  • Opportunities for training, certification, and career development.
  • Work with cutting-edge emerging technology.
  • Supportive, collaborative culture and management style.

A true opportunity to shine and be rewarded for it

Remember $2000 for successful referrals Know someone interested? Feel free to refer anyone looking for this opportunity.

#J-18808-Ljbffr

  • Level 2 It Support Engineer

    15 hours ago

    Sydney, New South Wales, Australia Hd It Full time

    Location: Must be based in the Sydney Metropolitan area.HD IT is a leading Managed Services Provider based in Sydney, recognized as one of Australia's Top 50 MSPs for 6 years runningWe're all about innovation, collaboration, and delivering top-tier IT solutions.Here are some reasons why working at HD IT is rewarding:We are always working with the latest and...

  • Junior Engineer – Level 2 Technical Support

    15 hours ago

    Sydney, New South Wales, Australia Hamilton Barnes? Full time

    Junior Engineer – Level 2 Technical SupportJunior Engineer – Level 2 Technical SupportThis range is provided by Hamilton Barnes .Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$70,000.00/yr - A$75,000.00/yrDirect message the job poster from Hamilton BarnesLocation:Sydney...

  • Desktop Engineer Or Network Engineer – Level 2

    2 weeks ago

    Sydney, New South Wales, Australia AbiShar Technologies Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Abi Shar Technologies.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$50.00/hr - A$60.00/hr Direct message the job poster from Abi Shar Technologies We are a Technology focused company, with a mission...

  • Desktop Engineer Or Network Engineer – Level 2

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by AbiShar Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$50.00 / hr - A$60.00 / hrDirect message the job poster from AbiShar TechnologiesWe are a Technology focused company, with a mission...

  • Senior Network Engineer – Level 2/3

    4 weeks ago

    Sydney, New South Wales, Australia Peoplebank Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About The CompanyOur client is a dynamic and fast-growing FMCG, and warehousing organization committed to delivering high-quality products and efficient logistics solutions. Our IT infrastructure plays a critical role in ensuring seamless operations across...

  • Senior Network Engineer – Level 2/3

    4 weeks ago

    Sydney, New South Wales, Australia Peoplebank Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About The CompanyOur client is a dynamic and fast-growing FMCG, and warehousing organization committed to delivering high-quality products and efficient logistics solutions. Our IT infrastructure plays a critical role in ensuring seamless operations across...

  • Senior Network Engineer – Level 2/3

    4 weeks ago

    Sydney, New South Wales, Australia Peoplebank Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About The CompanyOur client is a dynamic and fast-growing FMCG, and warehousing organization committed to delivering high-quality products and efficient logistics solutions. Our IT infrastructure plays a critical role in ensuring seamless operations across...

  • Senior Network Engineer – Level 2/3

    4 weeks ago

    Sydney, New South Wales, Australia Peoplebank Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About The CompanyOur client is a dynamic and fast-growing FMCG, and warehousing organization committed to delivering high-quality products and efficient logistics solutions. Our IT infrastructure plays a critical role in ensuring seamless operations across...

  • Senior Network Engineer – Level 2/3

    4 weeks ago

    Sydney, New South Wales, Australia Peoplebank Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About The CompanyOur client is a dynamic and fast-growing FMCG, and warehousing organization committed to delivering high-quality products and efficient logistics solutions. Our IT infrastructure plays a critical role in ensuring seamless operations...

  • Senior Network Engineer – Level 2/3

    4 weeks ago

    Sydney, New South Wales, Australia Peoplebank Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About The CompanyOur client is a dynamic and fast-growing FMCG, and warehousing organization committed to delivering high-quality products and efficient logistics solutions. Our IT infrastructure plays a critical role in ensuring seamless operations...