Senior Server Engineer

Long Term Contract
Federal Government
Canberra Location

Job Details
The federal government is seeking a highly skilled Senior Server Engineerto strengthen their technical operations.

Key Responsibilities

• Manage and maintain the department's Windows Server environment, ensuring optimal performance, availability, and security across all supported systems.
• Perform day-to-day operational tasks, including monitoring, maintenance, patching, and configuration of server infrastructure in line with organisational standards and best practices.
• Lead troubleshooting activities for complex technical issues, diagnosing root causes, and implementing effective resolutions to minimise downtime and service disruption.
• Act as a key escalation point for critical incidents and major outages, coordinating with relevant teams and vendors to ensure timely resolution and clear communication to stakeholders.
• Contribute to the ongoing development, documentation, and improvement of BAU (Business-as-Usual) processes to ensure efficiency and consistency in operational practices.
• Collaborate with other members of the Infrastructure Services team to plan, test, and deploy system upgrades, migrations, and enhancements in accordance with change management protocols.
• Ensure server environments comply with security and compliance requirements, including vulnerability remediation and audit readiness.
• Provide mentoring, technical guidance, and knowledge transfer to junior team members to build capability within the team.
• Maintain detailed and up-to-date documentation of configurations, processes, and incident resolutions for operational continuity and reference.

Long Term Contract
Federal Government
Canberra Location

Job Details
The federal government is seeking a highly skilled Senior Server Engineerto strengthen their technical operations.

Key Responsibilities

• Manage and maintain the department's Windows Server environment, ensuring optimal performance, availability, and security across all supported systems.
• Perform day-to-day operational tasks, including monitoring, maintenance, patching, and configuration of server infrastructure in line with organisational standards and best practices.
• Lead troubleshooting activities for complex technical issues, diagnosing root causes, and implementing effective resolutions to minimise downtime and service disruption.
• Act as a key escalation point for critical incidents and major outages, coordinating with relevant teams and vendors to ensure timely resolution and clear communication to stakeholders.
• Contribute to the ongoing development, documentation, and improvement of BAU (Business-as-Usual) processes to ensure efficiency and consistency in operational practices.
• Collaborate with other members of the Infrastructure Services team to plan, test, and deploy system upgrades, migrations, and enhancements in accordance with change management protocols.
• Ensure server environments comply with security and compliance requirements, including vulnerability remediation and audit readiness.
• Provide mentoring, technical guidance, and knowledge transfer to junior team members to build capability within the team.
• Maintain detailed and up-to-date documentation of configurations, processes, and incident resolutions for operational continuity and reference.

Requirements

• Detailed Windows Server understanding and experience including Active Directory, Entra ID, DNS, PKI, ADFS, File and Print, DFS and GPO with Advanced Group Policy Management (AGPM).
• Experience with systems monitoring and patching in Microsoft System Centre products and Intune (SCOM, SCCM/MECM).
• Understanding of Cyber Security tools and methodologies including application whitelisting, host-based firewalls, vulnerability scanners and device control.

Desirable

• Experience managing Azure Infrastructure as a Service (IaaS) servers including template deployment, user and resource administration
• Understanding of Australian Government Cyber Security requirements, processes and artefacts including ISM, Essential 8 and ACSC hardening guides
• Strong experience in writing technical documentation including SOPs and design documentation.
• Experience implementing and managing Privileged Access Management (PAM) solutions such as CyberArk, including vaulting credentials, session monitoring, and integrating with enterprise authentication systems. Experience with enterprise identity management solutions.

The candidate must be sutralian citizen.

How to apply.
Apply directly or reach out to Zainab at

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Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.

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