Compliance Officer – Ageing

3 weeks ago

Campbelltown, Australia South West Care Full time
Overview

Compliance Officer – Ageing & Disability

Location: Campbelltown

Job Type: Casual / Contract

Expected hours: per week

Company: South West Care Services Pty Ltd

South West Care is a NDIS registered provider specialising in in-home care services for ageing and disability clients, with a focus on ensuring the care, respect, and value of all clients. The company provides a range of services including daily living care, community access, domestic assistance, personal care, emergency/short-term care, respite care and children\'s services.

Role Description

This is a part-time onsite Compliance Officer role located in Campbelltown, NSW. The successful candidate will assist clients in accessing the National Disability Insurance Scheme and Aged Care Quality Standards, coordinate services, and ensure compliance with regulatory requirements and assist with the NDIS & Aged Care Audit process.

Responsibilities
  • Ensure SWC complies with the NDIS Quality and Safeguards Commission standards for Core Services and Capacity building services and Aged Care Standards
  • Lead the preparation of, and participation in, audits in collaboration with the Management team
  • Support SWC in the delivery of high-quality, person-centered care that is aligned to legislation, best practice and compliant with the National Framework
  • Work with Management to implement system, policy and procedure changes to ensure compliance
  • Develop and undertake regular quality control processes to ensure compliance
  • Update and maintain Commcare NDIS reporting system and Aged Care Commission reporting system
  • Prepare support plans, risk assessments and participant documentation
  • Ensure staff comply with NDIS compliance requirements & Aged Care Compliance
  • Organise and plan staff training to meet minimum requirements
Qualifications & Experience
  • Relevant qualifications and/or training and experience in quality/compliance role
  • Quality administrative experience ideally within the community/disability service sector
  • Experience and in-depth understanding of registration requirements for Service Providers, primarily Capacity Building Supports under the NDIS Quality and Safeguards Commission standards and Aged Care Quality Standards
  • Experience and/or understanding of NDIS processes for setting up services, different plan types, billing and reconciliation for disability services
  • Demonstrated understanding of a systems and practice approach to risk, auditing, compliance, analysis and continuous quality improvement
  • Demonstrated experience in accreditation processes, including coordinating internal audits and preparation of relevant documentation
  • Well-developed interpersonal, verbal and written communication skills including clear and concise writing for a variety of audiences
  • Meticulous attention to detail
  • Advanced Diploma / Associate Degree (Preferred)
  • Ability to work independently and as part of a team
  • Proficiency with Microsoft Office and record keeping software

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