Bar Team Leader

1 day ago

Canberra, ACT, Australia Hyatt Full time
Overview

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

Discover a career you didn't know existed. We need your curiosity. We need your innovative spirit. And we need your authentic self. There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.

We are part of Hyatt and welcome applicants who share our values. If you are looking for a fulfilling career, please apply through www.hyatt.jobs.

About the Role

The Bar Team Leader is responsible for leading and supervising a team of food and beverage associates to ensure smooth and efficient outlet operations. This role focuses on delivering high-quality service, managing staff performance, and contributing to the overall success of the outlet.

  • Supervision and support of the Food and Beverage employees, ensuring exceptional and efficient service is delivered.
  • Deliver on-the-job training and regular briefings to team members to enhance product knowledge, upselling techniques, and customer engagement.
  • Collaborate with the Assistant Food and Beverage Manager to contribute ideas for new cocktails, themed menus, and signature offerings.
  • Assist in ordering, receiving, and managing bar inventory; conduct regular and accurate stock takes.
  • Ensure that all guests receive exceptional service and their needs are met promptly.
  • Address and resolve guest complaints and concerns with professionalism.
  • Assist in managing daily operations, including opening and closing procedures.
  • Attend to stocktake and transfers of stocks to other departments. Ensure requisitions are collected and stored correctly.
Qualifications
  • Previous Food & Beverage experience in hotel environment or similar fast-paced environment
  • A valid and current Responsible Service of Alcohol (RSA) certificate
  • Exceptional interpersonal, communication and time management skills
  • The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
  • The flexibility to work on a rotating roster, including weekends and public holidays
  • Experience and thorough understanding of beverage service
  • Mixologist / cocktail bar background
  • Strong wine knowledge
Role Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Hospitality
Benefits
  • Complimentary and discounted accommodation at Hyatt properties worldwide
  • Access to complimentary shift meals and discounts for our hotel gym facilities and all Food and Beverage outlets
  • Training and development opportunities with over 2000 online learning modules
  • Above award wages
  • Access to our employee assistance program
  • Being part of a diverse and inclusive team

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