Restaurant Manager

Restaurant Manager – Carrum Downs, Melbourne, Victoria 3000

Posted 21 days ago

Employment Type: Permanent

Yamagen is part of EVT - and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About QT

QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'expect the unexpected', every property delivers an experience that combines local influence with QT's signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

Woven into the city's fabric, QT Melbourne is at the heart of the CBD's cultural beat. Want to come into our fold? Show us your service-minded side and help keep luxury evolving across 188 industrial inspired rooms and signature dining at our award-winning restaurant,Yamagen. We can't wait to see what you've got.

About Yamagen

Step into Yamagen. Cool and casual izakaya drink and dine vibe folded with formidable culinary discipline; this is new generation Japanese for the discerning diner. Glossy enamel black finishes frame eye-catching details. Our Whisky list is a towering narrative of character, written by refined Japanese distilleries. Sip from a select saké collection and sample curious cocktails in this low-lit showcase of Tokyo chic.

From kitchen and bar, tradition and invention are hand-rolled with market-fresh sashimi and intricate sushi sensations. Indulge your guests with delectable share plates, shimi over and enjoy dishes from our live fuel robata, or bow to the formidable technique of Executive Chef Adam Lane for a tantalising Omakase experience.

About the role

We are seeking a motivated, talented and vibrant Restaurant Manager to deliver an authentic, attentive, and efficient experience for our guests, in the dynamic dining environment of Yamagen. The ideal candidate will have a "team-first" attitude, a passion for excellence, and the drive to succeed in this dynamic industry.

We are after a fun loving, dedicated professional who would embrace the opportunity to work for Australia's leading designer hotel brand. If you have the skills, creativity, and dedication to make an impact, we'd love to hear from you

Position Overview

The Restaurant Manager plays a pivotal role in ensuring the smooth and efficient operation of the restaurant. You will be responsible for overseeing daily operations, maintaining ambitious standards of service, and contributing to the overall success and profitability of the business.

Key Responsibilities

• Provide operational leadership by managing day-to-day restaurant operations, including staff scheduling, inventory management, and quality control.
  
• Ensure compliance with health and safety regulations, as well as company policies and procedures.
  
• Uphold and enhance Yamagen's reputation for excellence in food, service, and ambiance.
  
• Recruit, train, and motivate a team of dedicated staff members, including servers, chefs, bartenders, and support staff.
  
• Foster a positive and collaborative work environment, promoting teamwork and professional growth.
  
• Ensure an exceptional guest experience by consistently delivering outstanding customer service.
  
• Implement strategies to enhance customer satisfaction and loyalty.
  
• Develop and manage budgets, controlling expenses while maximising revenue.
  
• Monitor and analyse financial performance, identifying opportunities for cost savings and revenue growth.
  
• Implement pricing and menu strategies to optimise profitability.
  
• Plan and execute special events, promotions, and marketing initiatives to attract and retain customers.
  
• Collaborate with the marketing team to create and implement marketing campaigns that drive business growth.
  
• Oversee inventory levels and procurement of food, beverages, and supplies.
  
• Manage vendor relationships and negotiate contracts to ensure favourable terms.
  
• Generate regular reports on key performance indicators and present findings to senior management.
  
• Utilize data and feedback to make informed decisions and improvements.
  

Qualifications

• Proven experience as a restaurant supervisor or in a similar supervisory role.
  
• License Controller Qualification or General Manager certificate would be favorable.
  
• Proven understanding of food and beverage service standards.
  
• Proven understanding of restaurant financials and cost control.
  

• Incredible team member discounts from your first day on-the-job.
  
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
  
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  
• Awesome winter and summer savings and discounts at Thredbo.
  
• Rapid career growth opportunities through our EVT network.