Head of Capability

4 weeks ago

Sydney, New South Wales, Australia at Full time

Add expected salary to your profile for insights

Hungry Jack's is seeking a Head of Capability to lead our company wide capability and engagement strategy. You'll play a key role in attracting, developing, and retaining the amazing people who power our network across Australia. If you're passionate about unleashing people power, building high-performance cultures in our Restaurants, and designing experiences that matter, this role is for you.

Responsibilities:

Capability & Learning Strategy

Design and deliver a capability strategy that fuels operational excellence and future-readiness.

Embed a culture of continuous learning across our restaurants and support teams.

Lead the creation of programs from onboarding to leadership development and compliance.

Use data to identify capability gaps and optimise learning investments.

Employee Experience & EVP

Shape and champion our Employee Value Proposition (EVP).

Improve employee lifecycle touchpoints—from recruitment to retention.

Collaborate with key teams to embed EVP into every employee interaction.

Design structured career pathways from crew to leadership.

Ensure pathways support internal mobility, inclusion, and workforce planning.

Build competency models aligned to roles and development needs.

Lead innovative reward and recognition programs that drive engagement.

Partner with People & Culture and Payroll to enhance employee benefits.

Manage external platforms and vendors supporting recognition and benefits.

Engagement Systems & Insights

Oversee digital systems supporting learning, recognition, and real-time feedback.

Lead employee surveys, insights analysis, and action planning.

Build a feedback-driven culture across the network.

Leadership & Influence

Inspire and grow a high-performing capability and experience team.

Partner with senior leaders to embed capability and engagement priorities.

Represent the function across business forums and external partners.

What You'll Bring

8–10+ years' experience in L&D, capability, or people experience leadership roles.

Track record in leading enterprise-wide capability or engagement strategies.

Deep knowledge of learning systems, recognition platforms, and engagement tools.

Expertise in career architecture, competency frameworks, and EVP design.

Strong strategic thinking, communication, and stakeholder engagement skills.

Ready to Lead the Future of Talent at Hungry Jack's?

Apply now and help us build a high-performance, values-led culture that our people are proud to be part of.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? What's your expected annual base salary?

A Hungry Jack's restaurant can be found in every state in Australia with over 400 locations nationwide. Hungry Jack's is a well-established name in the Australian 'Quick Service Restaurant' segment. A clear and consistent delivery of our corporate promise - The Burgers are Better at Hungry Jack's - has created a strong and well respected brand that continues to have a future potential in this market..

A Hungry Jack's restaurant can be found in every state in Australia with over 400 locations nationwide. Hungry Jack's is a well-established name in the Australian 'Quick Service Restaurant' segment. A clear and consistent delivery of our corporate promise - The Burgers are Better at Hungry Jack's - has created a strong and well respected brand that continues to have a future potential in this market..

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