Venues & Events Officer

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Key Responsibilities

• Process simple and complex booking requests for internal and external clients.
• Assess event applications, ensuring suitability, risk management, and necessary support services.
• Coordinate the preparation of teaching and learning spaces to meet client requirements.
• Act as the primary liaison for space bookings, providing accurate and timely advice.
• Manage in-person, phone, and email inquiries with professionalism and a customer-focused approach.
• Proactively address client concerns, escalate recurrent issues, and encourage feedback for continuous improvement.
• Handle client invoices, journal transfers, and fee waiver requests.
• Manage repairs and maintenance requests, providing updates to clients on progress
• Maintain data accuracy, document processes, and produce detailed periodic reports.
• Create user guides to streamline team processes and ensure compliance.
  
  

Key Responsibilities

The successful candidate will provide Venue Management, Customer Service Financial Management and Data Collection.

• Process simple and complex booking requests for internal and external clients.
• Assess event applications, ensuring suitability, risk management, and necessary support services.
• Coordinate the preparation of teaching and learning spaces to meet client requirements.
• Act as the primary liaison for space bookings, providing accurate and timely advice.
• Manage in-person, phone, and email inquiries with professionalism and a customer-focused approach.
• Proactively address client concerns, escalate recurrent issues, and encourage feedback for continuous improvement.
• Handle client invoices, journal transfers, and fee waiver requests.
• Manage repairs and maintenance requests, providing updates to clients on progress
• Maintain data accuracy, document processes, and produce detailed periodic reports.
• Create user guides to streamline team processes and ensure compliance.
  
  

About You

Essential Skills & Experience:

• Strong administrative and systems experience, ideally within events, banking, or sales (BDMBDM).
• Excellent customer service and client engagement skills.
• Ability to manage corporate events, workshops, conferences, and single-day events.
• Technical proficiency, with experience using ServiceNow or similar platforms.
• Exceptional organisational and problem-solving abilities.
  
  

Preferred Qualifications

• Tertiary qualifications in a relevant field or equivalent training and experience.
• Background in event coordination or related industries.
  
  

Additional Information

• Most events occur during standard business hours, with rare requirements for work outside these hours.
• Join a collaborative team of four members, with an immediate start
  
  

Why Join Us?

This role offers the opportunity to contribute to managing high-quality events and spaces in a dynamic setting, working closely with stakeholders to deliver exceptional client experiences.

How To Apply

If this sounds like the role for you, APPLY NOW by submitting your resume in MS Word format. For any inquiries, please contact Uvez Ahmed at 02 8240 9596 or via email at uvez.ahmed@talentinternational.com for a confidential discussion.Seniority level

• Seniority levelEntry level

Employment type

• Employment typeContract

Job function

• Job functionManagement and Manufacturing
• IndustriesStaffing and Recruiting

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