Team Leader

16 hours ago


Mackay, Queensland, Australia Madec Full time
Team Leader (NDIS-High Physical Support/Complex Behaviours)

Add expected salary to your profile for insights

Are you ready to take the next step in your career and lead with purpose? We're looking for a passionate and motivated Team Leader to join our NDIS Team in a permanent part-time capacity.

About Us:

At MADEC, we support young people and persons with a disability to be part of the community, empowering them in leading rewarding lives. Our mission is to empower these individuals to thrive and build a brighter future. As a leading provider of disability and youth support services, MADEC is committed to offering its team members a rewarding and supportive work environment.

Attractive Salary and Remuneration rate from $38.65 ph to $41.45ph base with penalty rates and allowances.

About the Role:

As the Team Leader, you will play a vital role in supporting participants with complex behaviours, ensuring they receive consistent, person-centred care in a safe, engaging, and supportive environment. You'll lead a dedicated team, provide hands-on support, and help shape a service that's as unique and vibrant as the people we support.

Key Responsibilities:

  • Working a flexible roster including day supports, sleepovers, and weekend shifts
  • Supporting participants in day to day activities and providing person-centred active care
  • Leading and mentoring a passionate team of support workers
  • Designing and implementing activities to support participant goals
  • Coordinating care plans, documentation, and participant goals
  • Collaborating with families, stakeholders, and your service coordination team

Why This Role is Important:

Empowerment in Action: Complex behaviour support provides individuals with meaningful opportunities to develop independence, build essential life skills, and engage in positive social interactions. Through structured, person-centred approaches, individuals are supported to thrive in safe, inclusive environments that promote autonomy and dignity.

Team Spirit: Be part of an amazing team of like-minded professionals. As Team Leader, you are central to ensuring each stay is a positive and empowering experience.

Everyday Heroes: For participants, this means ensuring consistency, comfort, and plenty of meaningful activities everyday.

Making a Difference: For participants, your leadership will support individuals as they navigate their life, supporting or developing living skills. You will help lay the foundation for their next chapter. Your impact will be felt every day

Foster a Safe Environment: Create a nurturing and consistent atmosphere where everyone feels at home. Let\'s build a safe haven together

What We're Looking For:

  • Previous experience in disability or community services (Team Leader experience is a bonus)
  • A strong understanding of behaviour supports
  • Flexibility to work a combination of day and sleepover shifts, including weekends
  • A creative mindset and a passion for participant engagement
  • A values-driven leader who thrives in a collaborative environment

What We Offer:

MADEC is committed to supporting our staff with a range of benefits, including:

  • Rewarding Career: See your impact on the lives of the people we support and care for.
  • Permanent part-time stability with purpose
  • A chance to lead meaningful change
  • The opportunity to create truly memorable experiences for participants
  • Ongoing training, professional development, and support
  • Inclusive Culture: Join a team that values diversity, inclusion and excellence.

Why MADEC?

Join a great team today Ready to make a difference? Apply now and be part of something truly special at MADEC

How to Apply:

If you are ready to make a meaningful impact and join a team that values your contributions, we encourage you to apply via SEEK. Please include your resume and a cover letter outlining your motivation for the role and how you meet the essential criteria.

For more information or to request a copy of the Position Description, please contact Karen Low, People & Culture Manager, at hr@madec.org.au .

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Salary match Number of applicants Skills match

Your application will include the following questions:

  • Which of the following statements best describes your rights to work in Australia?
  • How many years experience do you have in NDIS Sector
  • Do you have a current NDIS worker screening check?
  • Do you have current working with children check?
  • Do you have a current Australian Driver\'s Licence?
  • Do you have current First Aide and CPR certification?
  • Do you have relevant qualifications ? if so what are they?
  • What is your availability Monday -sunday- hours/weekends/sleepovers?
  • Do you have LCS2 licence?

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