Enterprise Resources Planning Consultant

4 weeks ago

Charlotte Bay, Australia Calculated Hire Full time

This range is provided by Calculated Hire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50.00/hr - $60.00/hr

Direct message the job poster from Calculated Hire

Delivery Leader for Advisory Services & Business Professional Recruiting

ServiceNow Reporting & Dashboard Consultant (2 Positions)

Location: Charlotte, NC or Minneapolis preferred - Remote potential

Type: 6 Month Contract-to-Hire (possibility to extend/convert)

Department: People Analytics (HR)

Summary:

Our client, a leading financial services organization, is seeking two experienced ServiceNow Reporting & Dashboard Consultants to design and build in-tool reporting and dashboards. These tools will help improve visibility into ServiceNow utilization by the client's employees and service partners, enabling better operational insights and decision-making.

Key Responsibilities:

  • Design, develop, and maintain customized reports and interactive dashboards within the ServiceNow platform.
  • Analyze utilization data to deliver actionable insights and recommendations to business stakeholders.
  • Collaborate with cross-functional teams including IT, business analysts, and service partners to gather reporting requirements and ensure solutions align with business needs.
  • Ensure data accuracy, integrity, and security within reporting solutions.
  • Troubleshoot and resolve ServiceNow reporting and dashboard issues.
  • Stay updated on ServiceNow platform enhancements and reporting best practices.

Required Qualifications:

  • Proven experience designing and developing reports and dashboards within ServiceNow.
  • Strong understanding of ServiceNow modules, data structures, and reporting tools.
  • Proficiency with ServiceNow Performance Analytics and reporting features.
  • Knowledge of data visualization best practices within ServiceNow.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.

Preferred Qualifications:

  • Experience in large enterprise environments, preferably in financial services.
  • Familiarity with IT Service Management (ITSM) processes and ServiceNow workflows.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeContract
Job function
  • Job functionAnalyst, Project Management, and Strategy/Planning
  • IndustriesBanking and Financial Services

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Inferred from the description for this job

Medical insurance

Vision insurance

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