Accessibility Partner

2 weeks ago

Melbourne, Victoria, Australia Bradford Jacobs Full time

Bradford Jacobs are supporting a nonprofit organisation who specialise in inclusive support to close the employment gap for individuals with disabilities. As a "for-purpose" social enterprise they blend human services and business strategies to demonstrate the competitive advantage of employing people of all abilities.

A key initiative is the Accessibility Partner Program, pairing blind and low-vision people with professional visual interpreters. These Inclusive Support Specialists provide top-tier support by addressing barriers, fostering partnership, and committing to ongoing education.

The Accessibility Partner role is a full-time position that provides specialized support to employees who are blind or low vision.

Key Responsibilities:1. Client Partnership
  • Maintain professionalism, confidentiality, and clear boundaries while building strong partnerships with clients.
  • Understand and anticipate the needs of blind or low vision clients, providing proactive, flexible support to overcome visual disability barriers.
  • Act as a resource for clients, assisting with navigating physical spaces, attending meetings, and ensuring barrier-free access during events.
2. Task and Technology Support
  • Provide assistance with tasks such as note-taking, document translation, creating accessible content, and supporting administrative duties (e.g., submitting expense reports, calendaring).
  • Translate inaccessible digital content (emails, PowerPoint, Excel, etc.) into accessible formats, using screen readers and other assistive technologies.
  • Support clients in navigating complex software, guiding them through tasks in tools like Microsoft Office, Power BI, and Azure DevOps.
3. Communication & Time Management
  • Communicate effectively, both verbally and in writing, to ensure employees are fully supported in their work tasks.
  • Manage multiple time-sensitive tasks, prioritizing effectively while maintaining clear communication regarding deadlines and any delays.
4. Travel and Flexibility
  • Travel domestically or internationally, sometimes on short notice, to provide on-site support as needed.
  • Prepare for international travel, including vaccinations and background checks, if required.
Experience Required:
  • Minimum of 2 years in administrative or workplace inclusion support roles, with preference for experience working with visually impaired or blind individuals.
  • Technical background with proficiency with PowerBI dashboards and data analysis in general.
  • Strong communication, organizational, and customer service skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to learn new technologies.
  • Able to travel – proficiency with managing logistics for domestic and international travel.
  • Professional level of English-speaking skills.
  • High level typing ability.
Working Conditions:
  • Ability to work at a computer for up to 8 hours daily, manage multiple projects, and assist clients with accessibility needs both remotely and in-person.
  • Potential travel to client sites or other locations, including transporting equipment as needed.
  • Willingness and ability to travel both locally and internationally when required (4-5 business trips a year, mainly in Asia) and US once a year.
  • Hybrid model, days a week at the clients office in Melbourne, remaining days WFH.
  • Monday – Friday 9am-5:30/6:30pm Australian Eastern Standard Time.
  • Salary up to $83,203 AUD per annum.
Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Health Care Provider, and Information Technology

Industries

IT System Training and Support, Administrative and Support Services, and Business Consulting and Services

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