IT Process Engineer
1 day ago
IT Process Engineer role at Epergne Solutions.
Responsibilities
- Analyzing, designing, and implementing IT processes
- Ensuring alignment between Client's global, regional, and local IT processes
- Identifying and implementing improvements to IT processes
- Collaborating with vendors and cross-functional teams to align IT processes
- Comprehensive documentation of processes and maintaining up-to-date procedure manuals
- Ensuring compliance with Client and regulatory guidelines, rules and standards, and internal governance policies
- Supporting audits and risk assessments by providing process documentation and evidence of controls
- Monitoring, measuring, and reporting on process performance and effectiveness
Qualifications
- Degree: Bachelor's in IT/Computer Science or related
- Experience: 5+ years in IT process engineering
- Improvement Methodologies: Lean/Six Sigma (DMAIC)
- Automation/Scripting: UiPath, PowerShell, Python
- Cloud Platforms: Azure and/or AWS
- Analytical Skills: Root‑cause analysis & problem solving
Preferred qualifications
- Certifications: ITIL, Lean/Six Sigma belts, PMP
- Experience in global teams & financial regulatory environments
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- IT Services and IT Consulting
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