Client Support/Account Executive
1 week ago
Isentia Perth, Western Australia, Australia
Client Support/Account ExecutiveIsentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to government bodies and not-for-profit organizations.
Isentia is part of the Access Intelligence group. Access Intelligence is a tech innovator, delivering high-quality SaaS products that address the fundamental business needs of clients in the marketing and communications industries. We combine AI technologies with human expertise to analyze data and create insights to understand what impacts an organization and its key audiences - from customers to stakeholders, politicians to influencers, and the media. The working hours for this role is from 10am - 6pm/11am-7pm.
What You'll Do:- As an Account Executive in the Client Success team, you will provide service delivery and first-line support (via Live Chat & Email) to all SMB clients across Australia and New Zealand.
- You'll monitor live news that is breaking on social media channels, broadcast and online news, and alert clients with a sense of urgency to relevant media issues on time.
- Working closely with the Director of Client Success, you will provide efficient, timely, and accurate advice to client issues and problems. You will be solution-focused and always seek to ensure that every client receives exceptional client service.
- Client-Service Focus: Previous experience in a client/customer/account support/service role, with a strong focus on delivering exceptional service.
- Communication Skills: Strong communication skills coupled with detailed problem-solving abilities and a customer-first mentality.
- Adaptability: Ability to thrive in a fast-paced environment and adapt quickly to meet the evolving needs of clients and the organization.
- IT Skills: Excellent IT skills, including proficiency in Word, Excel, and G-Suite, with the ability to adapt quickly to new technologies. CRM experience (e.g., Salesforce) is highly desirable.
- Industry Experience: Experience in PR, media, or marketing is highly desirable, but not essential.
- News and Current Affairs: A strong interest in news, current affairs, and social media, coupled with a dedication to delivering outstanding client service.
Entry level
Employment typeFull-time
Job functionCustomer Service
IndustriesIT Services and IT Consulting
#J-18808-Ljbffr-
Client Executive
6 days ago
Perth, Western Australia Dell GmbH Full timeAt Dell Technologies, we're determined to create a memorable and lasting relationship with our C-Suites customer personnel. That goal is embedded in every member of the Outside Sales team, which is exactly what the Client Executive is an expert in. Our Client Executive prioritizes providing a high value-added relationship with our top global and most complex...
-
Client Executive
1 week ago
Perth, Western Australia Aon Full timeJoin a leading, global organization with long-term career opportunitiesGain experience working with experienced brokers on Australian accounts with a global reachFull time permanent opportunity based in PerthThis is an exceptional opportunity to join a global leader, leveraging the strong brand to generate activity and to take on the responsibility for...
-
Account Executive
5 days ago
Perth, Western Australia Microsoft Power Platform Community Full timeOverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
-
Strategic Account Executive
3 days ago
Perth, Western Australia Lumify Group (formerly DDLS Group) Full timeAt Lumify Group, we are committed to empowering our students to decide when and how they learn. As a Strategic Account Executive, you will play a critical role in helping us achieve this goal.Your primary responsibility will be to build and maintain strong relationships with our existing clients, identifying opportunities to grow their business and increase...
-
Account Executive
2 days ago
Perth, Western Australia D Aceto Services LLC Full timeD Aceto Services LLC is seeking a results-driven and motivated Account Executive to join our remote team. In this role, you will be responsible for building and maintaining strong relationships with clients, driving sales, and ensuring client satisfaction. This position is ideal for individuals with a passion for sales and a strong desire to...
-
Sales Account Executive
4 days ago
Perth, Western Australia WOW Recruitment Full timeThis Business Development role is an excellent opportunity for a Sales Account Executive looking to fast-track their career.You will be responsible for designing and implementing strategic account plans tailored for key civil construction clients.Key Responsibilities:Foster and maintain robust relationships with key decision-makers in targeted...
-
Account Executive
1 week ago
Perth, Western Australia Zscaler LATAM Full timeThe Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution...
-
Account Manager
1 week ago
Perth, Western Australia Six Degrees Executive Full timeAccount Manager / Field Sales Rep (BH-28084)Location: Kewdale, AustraliaSector: SalesSalary: Competitive salary on offerCompany Overview:Our client is a well-established Australian family-owned business with a rich history of delivering innovative solutions. As a global leader in designing, manufacturing, and supplying hardware, they provide tailored...
-
Client Relationship Executive
4 days ago
Perth, Western Australia Pickles Auctions Full timeAbout the Position:This is an exciting opportunity for an experienced sales professional to join our growing team. As an Account Executive, you will play a critical role in driving business growth and achieving exceptional results. Your key responsibilities will include:Main Objectives:Bid on new business opportunities and develop strategic partnerships to...
-
Account Executive
4 days ago
Perth, Western Australia Divvy Cloud Corp. Full timeRapid7 is seeking a curious, customer centric and result driven Account Executive to join our ANZ sales team in Western Australia and be responsible for all aspects of new customer acquisition across the territory, contributing to the growth of this region. You will have a proven track record in exceeding your sales targets through solution selling, with the...
-
Account Growth Executive
4 days ago
Perth, Western Australia Specialised Health Full timeSpecialised Health empowers clients to reclaim their vitality and work life through exercise-based rehabilitation.About the PositionWe're seeking an Account Growth Executive to join our team. As a key player, you'll drive business growth by identifying and pursuing new opportunities.You'll analyse referral data to identify growth potential.You'll develop and...
-
Account Executive
4 days ago
Perth, Western Australia Dell Technologies Full timeAccount Executive - Workforce Solutions GroupApply locations: Remote - Western Australia, AustraliaTime type: Full timePosted on: Posted 6 Days AgoTime left to apply: End Date: May 31, 2025 (30+ days left to apply)Job requisition id: R259155Our customers are reinventing their workplace, and you could be a part of this exciting changing world at Dell...
-
Executive Account Manager
1 week ago
Perth, Western Australia EBM Insurance & Risk Full timeGet AI-powered advice on this job and more exclusive features.Talent Director, EBM Insurance & Risk; Director, Lawson DelaneyAbout usOur people are at the heart of everything we do at EBM. We are committed to our clients and our team, and we strive to create an environment that promotes our people and our culture, offering generous benefits, excellent career...
-
Account Executive
1 week ago
Perth, Western Australia Fuse Recruitment Full timeWho will you be working with?This is a fantastic opportunity to join a well-established brokerage that has been in operation for over 30 years with a fantastic reputation in the industry. Due to continued growth, they are looking for an Account Executive to join the team and can be based in either the city or Mandurah office. This is a fantastic opportunity...
-
Account Executive
4 hours ago
Perth, Western Australia Fuse Recruitment Full timeWho will you be working with?This is a fantastic opportunity to join a well-established brokerage that has been in operation for over 30 years with a fantastic reputation in the industry. Due to continued growth, they are looking for an Account Executive to join the team and can be based in either the city or Mandurah office. This is a fantastic opportunity...
-
Hospital Account Manager
5 days ago
Perth, Western Australia Boehunter Executive Search & Selection Full timeHospital Account Manager - Fertility and Specialty PharmaceuticalsBoehunter is proudly partnering with one of our Key Client's to recruit for a rare and exciting WA/SA Hospital Account/Commercial Manager opportunity. Our client is a very successful and growing global organisation advancing their footprint in Australia through launching a strong and...
-
Senior Account Executive
5 days ago
Perth, Western Australia Implicor Full timeWe are looking for a highly motivated and experienced General Insurance Executive Account Manager. The ideal candidate will have a proven track record of success, managing and growing accounts, as well as developing and maintaining strong client relationships. Responsibilities:Manage a portfolio of accounts, including business retention, policy renewals,...
-
Account Executive
4 days ago
Perth, Western Australia Dell GmbH Full timeOur customers are reinventing their workplace, and you could be a part of this exciting changing world at Dell Technologies.We are at an inflection point where technologies like AI and automation are enabling and driving human progress at an accelerated pace. Customers are looking for domain expertise to help them redefine their workplace of the future,...
-
Account Growth Executive
4 hours ago
Perth, Western Australia Konica Minolta Australia Full timeKey ResponsibilitiesDevelop and maintain multi-level relationships within nominated accounts and prospectsCollaborate with customers and project managers to manage fleet and solution rolloutsIncrease revenue streams and enhance customer satisfactionStay up-to-date with the latest Konica Minolta offerings and vertical industry developmentsMaintain and...
-
Account Executive
3 weeks ago
Perth, Western Australia Gallagher Full timeIntroduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or...