Scheduling Analyst

Apply now Job no: 539689
Work type: Full-Time
Location: Melbourne - CBD & Inner
Categories: Operations & Facilities

David Jones exists to inspire like no other. As we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspiring careers so our people can Thrive.

What YOU WILL ACHIEVE

You will play a key role in creating an optimized workforce through utilization and configuration of the scheduling solution, along with effective analysis and reporting of data. You will be the subject matter expert on all technical aspects of the scheduling solution and will take a customer-first approach when driving solution changes and enhancements.

What YOUR DAY LOOKS LIKE

You will be immersed in the solution, testing and configuring new functionalities, proposing and driving system enhancements, and working with key stakeholders to achieve clear outcomes aligned with the primary objectives of the function.

Customer Obsessed & Delivering Service Like No Other

• Support end users with technical inquiries regarding solution functionality.
• Develop and enhance functionality with a focus on user experience.
• Maintain user trust through ongoing solution performance and maintenance.

Driving Commercial & Operational Achievement

• Configure and test solution changes.
• Drive process and solution improvements through effective analysis.
• Ensure delivery of optimized schedules by maintaining key business drivers.
• Engage with external support stakeholders to drive future changes and improve solution performance.
• Identify and resolve critical solution deficiencies/risks with vendor support.

Leading Self, Leading & Empowering Others

• Lead yourself to ensure empowerment, capability, and accountability in delivering priorities.
• Promote a thriving team culture focused on achievement, empowerment, inclusivity, and innovation, valuing continuous learning and customer-centricity.
• Lead, coach, and develop a high-performing team.
• Partner cross-functionally to ensure shared success and champion best practices, building capability and confidence across the business.
• Adhere to David Jones' cultural foundations and policies, including the Code of Ethics & Conduct.

Work Health & Safety

• Maintain a safe working environment for all team members, contractors, and visitors.
• Implement and adhere to WHS policies, procedures, and training requirements.
• Consult and avoid introducing hazards or breaches of WHS legislation.
• Report injuries or hazards and support return-to-work programs.

Other Responsibilities to Achieve

• Maintain system configurations in accordance with industry awards and employee payment principles.
• Perform other duties as required.

What YOU'LL NEED TO THRIVE

• Experience with scheduling and workforce management systems such as Reflexis/Zebra, Kronos, Workday, or similar.
• Ability to configure and customize scheduling software to meet specific needs.
• Skill in managing large datasets and ensuring data accuracy.
• Understanding of labor laws and regulations related to scheduling.
• Ability to extract insights from scheduling data via analytics and reporting.
• Effective stakeholder communication skills.

How WE MEASURE ACHIEVEMENT

Achievement will be measured through outcomes aligned with goals such as EBIT, Cost to Serve %, System Performance, and Schedule Productivity, with specific KPIs set annually.

How YOU THRIVE

Our purpose is to 'inspire like no other,' fostering a THRIVING culture based on behaviors of being Customer Obsessed, Empowered, and Inclusive. We focus on creating an environment of belonging, respect, innovation, and sustainability, encouraging feedback and challenging the status quo to inspire continuous improvement.

Why work for us?

Join a highly engaged, successful team focused on transforming an iconic Australian brand. Enjoy a competitive remuneration package, hybrid working arrangements, generous leave policies, employee discounts, community engagement opportunities, and ongoing development support.

About Us

Since 1838, David Jones has been a pioneer in fashion and lifestyle. Our vision to inspire 'Like No Other' continues to drive us to deliver unique experiences and services, supported by our cultural pillars of Customer Obsession, Inclusivity, Empowerment, and Innovation.

We are an equal opportunity employer committed to diversity and inclusion. Please advise us of any support or access requirements during your application process.

Advertised: 17 Mar 2025 AUS Eastern Daylight Time
Applications close: