Head of Product
4 weeks ago
Direct message the job poster from Latitude IT
Senior Client Services Manager - Technology & Transformation || Australia ||Overview
We are looking for a strategic and customer-obsessed 'Head of Product' to join an exciting, market-leading and rapidly growing organisation, to lead the development and transformation across multiple product offerings.
This is a high-impact leadership role focused on defining the future of the organisation's digital-first product experiences across a customer base of over 2 million Australians.
What you'll lead
- Creation and execution of product strategy & roadmap
- Launch and ownership of a new platform with strong cross-sell pathways across the organisation's ecosystem
- Delivery of seamless, AI-enabled digital customer journeys that drive adoption and engagement
- Design new offers to convert a large and untapped customer base into active customers
- Collaborating with marketing to launch and promote products effectively
- Embedding a customer feedback loop to inform continuous product innovation
What you'll need
- A strong and extensive background in product management, ideally in a digital-first or mobile-first environment
- Proven ability to deliver highly engaging customer experiences
- Demonstrated success leading high-performing teams
- Excellent stakeholder management and communication skills
- A strategic, analytical thinker who can juggle multiple priorities and influence cross-functional delivery
- A passion for building products people love and actually use
Additional Information
- Can be based in Sydney or Melbourne
- Seniority levelDirector
- Employment typeFull-time
- Job functionProduct Management and Information Technology
- IndustriesIT Services and IT Consulting and Technology, Information and Media
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