Retail Supervisor/Visual Merchandiser

2 weeks ago

Burwood Council, Australia City Beach Full time
Overview

Retail Supervisor/Visual Merchandiser - Burwood at City Beach. City Beach values individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends, helping them live life on their terms.

Responsibilities
  • Providing a superior customer experience for each person who walks through the store.
  • Managing the movement of stock to reduce shrinkage and optimise sales.
  • Filing and tidying the shopfloor and getting the store set up for promotions and sales.
  • Work closely with the store leadership team to deliver on performance objectives with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
  • Demonstrate strong product knowledge and be able to research and describe product features and benefits.
  • Recommend, select, and help locate product based on customer needs or desires.
  • Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
  • Provide effective leadership on days where you are required to run a shift.
  • Support the store leadership team by assisting with assigned tasks.
Qualifications
  • Experience in a retail customer service role.
  • Supervisory experience within retail or hospitality is highly desirable.
  • A strong focus on delivering outstanding customer service.
  • Ability to work in a fast-paced environment and multi-task to provide service for multiple customers.
  • Energetic and enthusiastic approach to store operations with a personable approach to customers.
Benefits
  • 40% team member discount for you, your friends and family.
  • Discounts and memberships through partnerships (e.g., gym memberships, health insurance, and wellness programs).
  • Access to Employee Assistance Program.
  • 7% discount on private health insurance.
  • Discounts at select venues and services.
  • In-store competitions and sales incentives.
  • Gift cards for major milestones and yearly anniversary certificates.
  • A monthly day off (4-day week once a month).
  • Bonuses based on sales & customer service levels.
  • Paths for progression within Stores, Head Office, or Distribution Centre.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Retail

City Beach is committed to building a diverse workforce and an environment that respects and empowers individual differences. All applicants are treated with dignity and respect.


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