IT Technical Business Analyst

Racing Australia is the peak body for Thoroughbred racing in Australia. Established in 2016 following the merger of the Australian Racing Board and Racing Information Services Australia and owned by the eight (8) state and territory based Principal Racing Authorities (PRAs).Racing Australia is responsible for the operation of the information services business to service the Australian horse racing industry and other users of horse Racing Materials.This includes:

• a consolidated national uniform and standard system for the collection, processing, storage, dissemination and protection of Racing Materials;
• establishing and maintaining participation in a consolidated national uniform and standard Racing Materials system by the Principal Racing Authorities and all others integral to the successful conduct of such system;
• developing procedures to maximise the integrity and minimise duplication and data cleansing costs, with respect to all Racing Materials collected, processed and disseminated in the conduct of such system;
• adopting, administering and altering the Australian Rules of Racing and the Rules of the Australian Stud Book;
• ensuring the integrity of Thoroughbred breeding in Australia including by maintaining the officially published records of Thoroughbred bloodlines in Australia in the form of the Australian Stud Book complemented by the Australian Rules of Racing;
• maintaining information regarding the ownership and identity of Thoroughbred racehorses for racing in Australia and for export including by acting as the Registrar of Racehorses complemented by the Australian Rules of Racing;

Based in our Melbourne office, this role offers the opportunity to directly influence and support critical technology solutions within the Thoroughbred racing industry. You'll be part of a high-performing IT team, working across Racing Australia's national platforms and services.Key responsibilities:

• Collaborate with stakeholders, clients, and internal teams to capture and document business and technical requirements.
• Prepare clear and detailed Scope of Works (SoW) documents and assist with the development of accurate quotes for projects, enhancements, and system changes.
• Translate business needs into clear technical specifications, use cases, user stories, and process flows.
• Contribute to application testing, solution validation, and user acceptance processes.
• Support the rollout of digital products, enhancements, and integrations across national racing systems.
• Liaise with development and support teams to resolve issues, prioritise enhancements, and monitor system performance.
• Facilitate workshops, conduct stakeholder interviews, and manage technical documentation using tools such as JIRA, Confluence, and Lucidchart.
• Assist in continuous improvement initiatives to drive operational efficiency and solution quality.
• Contribute to IT project delivery across Agile, Waterfall, and hybrid environments.

You will:

• Have knowledge of or interest in Thoroughbred Racing industry (highly desirable).
• Bring 5–7+ years' experience as a Technical Business Analyst or in a similar role, ideally within a complex or regulated industry.
• Possess strong analytical, documentation and communication skills to translate complex needs into practical outcomes.
• Demonstrate a high level of initiative and attention to detail, particularly when working across multiple projects and timelines.
• Be comfortable engaging both technical and non-technical stakeholders and leading collaborative discussions.
• Show adaptability in working across software development life cycles (SDLC), including upstream and downstream activities.
• Have hands-on experience using tools such as JIRA, Confluence, Lucidchart, MS Project, and similar platforms.
• Be passionate about enabling change through technology and delivering meaningful outcomes to end users

What's On Offer

• Competitive salary package and benefits including free car parking
• A pivotal role in driving change within a hands-on environment
• The opportunity to work closely with a dedicated group of senior leaders and a passionate team

Interested candidates are invited to submit their resume and cover letter outlining their suitability for the role tojobs@racingaustralia.horseRacing Australia is an equal opportunity employer. This is a full-time role based at our Flemington offices in Melbourne, with the option to work from home part of the week once you're established and confident in the role.
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