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Manager Strategic Change and Communications

1 month ago

Sydney, New South Wales, Australia Qantas Full time
Manager Strategic Change and Communications
  • Full-time
  • Business Function: Support Functions
  • Parent Business Function: Corporate & Support Functions
  • Time Type: Full time
  • Worker Sub-Type: Permanent

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Role Overview

As the Manager Strategic Change and Communications for Qantas Group Disruptions Transformation, you will play a critical role in ensuring the Group is fully prepared to implement significant transformation initiatives. Reporting to the Senior Manager Business Readiness, you will be responsible for business readiness strategies that enable the organisation to embrace change, mitigate risks, and effectively transition initiatives into long-term operational capability.

Key Responsibilities

  • Develop and execute strategies to ensure the Qantas Group is fully prepared for major transformation initiatives, minimising risks and embedding long-term operational capability.
  • Collaborate with cross-functional teams to align legal, industrial relations, risk, and compliance requirements, while standardising project delivery and ensuring smooth transitions.
  • Drive collaboration across various stakeholders, ensuring alignment on legal, industrial relations, risk, and compliance requirements.
  • Standardise change management delivery processes, challenge stakeholders to drive key outcomes, and proactively develop policies that support transformation.

Qualifications

  • 7+ years of experience, including 3 years in senior executive leadership within a large, complex matrix organisation.
  • Proven ability to support product business readiness or formulate strategic Change Management plans for complex customer projects with multiple stakeholders.
  • Experience formulating and leading large scale change and communications strategy across multiple business units and managing diverse stakeholders.
  • In-depth knowledge of operations, commercial strategies, and customer-focused transformation.
  • Strong understanding of financial, customer, technological, and business considerations to drive informed decision-making.
  • Strong people skills, familiarity with strategic change management frameworks, and ability to align culture with business strategy.
  • Advanced ability to interpret data, drive business decisions, and navigate complex challenges in a fast-paced environment.

Why Qantas?

You'll join a team where creativity and passion are encouraged. There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

Employee Benefits

  • Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends.
  • Flexible leave options including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
  • Access to thousands of rewards through partnerships offering discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
  • Support for your wellbeing through interactive wellbeing apps and tailored nutrition plans.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close Wednesday 19th February

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

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