Retail Store Manager
4 weeks ago
Join to apply for the Retail Store Manager role at Bendigo Advertiser.
About Suzanne GraeAt Suzanne Grae, we're committed to making fashion easy for every-body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.
The RoleAs a Store Manager, you'll play a pivotal role in achieving sales targets, managing daily operations and delivering exceptional customer experiences. You'll lead by example, mentor and coach your team and ensure operational excellence across stock management, visual merchandising and compliance. If you thrive in a fast-paced environment, possess strong leadership skills and have a customer-first mindset, this is your chance to make a real impact
Responsibilities- Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
- Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.
- Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
- Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
- Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
- Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.
- Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
- Opportunities to be involved in impact initiatives, including the Reconciliation Action Plan (RAP).
- Participate in community partnerships with Women's Community Shelters.
- Collaborative, diverse, and growth-oriented team culture.
- Work-life balance with a 3-day weekend on a fortnightly full-time rotating roster and no Sunday shifts.
- Online learning program followed by in-store training with your Business Manager.
- Management Development Programs for career pathways to the Sussan Group.
- Wellness Leave – 2 additional paid days per year.
- 50% team member discount on Suzanne Grae products.
- Potential monthly and seasonal bonuses.
- Discounted private health insurance through Medibank Private.
Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.
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