Lead Salesforce Technical Manager

2 days ago

Canberra, ACT, Australia Peoplebank Full time
About the Company

Peoplebank are a leading information technology talent consultancy that focuses on providing specialised IT consultants to Tier-1 clients in diverse industries like Banking/Financial Services, Retail, Telecommunications, and Government. Our consultants are engaged in a variety of cutting-edge projects throughout Australia.

About the Role

Our Federal Government Client is seeking an EL1 Salesforce Technical Manager. This is a long-term 12-month contract role with long-term extension options available if required, located at our client's Canberra office and roles are open to candidates located anywhere in Australia.

Working arrangements: Hybrid

Job Details: We are seeking a highly-skilled and energetic Salesforce Technical Manager to join the company. This exciting opportunity will have you working as part of a dynamic and passionate team committed to delivering a better services.

Key duties and responsibilities
  • Provide technical and delivery leadership for critical enterprise production systems.
  • Provide architectural and solution design guidance to technical resources, with emphasis on non-functional requirements such as system performance and scalability, security, and error-handling/recoverability.
  • Lead a range of responsibilities associated with ownership of a production system (for example software development, system monitoring, backup & restore, system security, major incident management, audit and compliance).
  • Manage and mentor a range of technical resources at varying capability levels, fostering a positive team culture and ensuring continued learning and development of team members.
  • Monitor system health and performance and proactively address errors, bottlenecks or capacity issues.
  • Proactively identify, plan, and deliver continuous improvement and automation initiatives.
  • Provide status reporting, briefs, and other artefacts to senior executives.
  • Process development, documentation and implementation.
  • Build and maintain relationships with a range of internal and external stakeholders, including vendors, to ensure successful delivery of timelines and removal of blockers.
Essential criteria
  1. A demonstrated technical, hands-on background in Salesforce solution design and software development.
  2. Experience leading or owning enterprise-grade production systems, including all associated responsibilities (for example software development, system monitoring, backup & restore, system security, major incident management, audit and compliance).
  3. Demonstrated experience in Salesforce Omnistudio (Vlocity).
  4. Strong communication and stakeholder management skills, including the ability to communicate technical issues and topics to non-technical stakeholders.
  5. Experience in helping build team capability, establishing/refining and influencing processes/practices, excellent communication and interpersonal skills.
  6. Highly developed analytical and problem-solving skills and a continuous improvement mindset.

Due to security clearance requirements for this role, candidates must be Australian citizens and able to obtain security clearance.

Apply now for immediate consideration or contact Archna Singh at , quoting Job Reference:

Note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.

Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

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