Principal Technical Consultant

3 weeks ago

Brisbane, Queensland, Australia eHealth Queensland Full time
Overview

Principal Technical Consultant role at eHealth Queensland for the Digital Capital Program. The position requires an experienced Alcatel Voice, Paging and Messaging specialist who can design, implement, and troubleshoot voice solutions using a variety of design tools, management and monitoring systems. Reporting to the Project Director, you will be responsible for leading the assessment, analysis, development, documentation and implementation planning of complex voice/ telephony/ unified communications solutions.

Responsibilities
  • Lead the assessment, analysis, development, documentation, and implementation planning of complex solutions for voice / telephony / unified communications. Ensuring alignment with best practice IM/ICT design and delivery frameworks, consistent with agreed enterprise and solution architectures.
  • Specify and design complex systems and recommend the strategy of how to migrate eHealth to the proposed solutions, document the design standards, methods, and tools, consistent with agreed enterprise and solution architectures and ensures effective application.
  • Undertake an evaluation of risks to the integrity of infrastructure inherent in proposed implementations. Conduct configuration changes on systems in line with programs of work and the Enterprise Change Management system. You will be required to undertake out of hours work in conjunction with changes and implementations.
  • Validate vendor designs, assure implementation plans, review bills of material, and statement of works.
Qualifications

To be successful in this role, you will have a demonstrated ability to lead the design, publication, implementation, compliance and delivery of Enterprise technical solutions/ ICT changes to industry best practice frameworks for large scale IM/ICT infrastructure delivery projects, preferably in the health care industry.

  • Demonstrated ability to design, assess, review, advise on both high-level and detailed technical specifications to support the integration of Telephony, Paging, Messaging, and Unified Communications (TPM-UC) services into Queensland Health Hospitals including technologies such as:
    • Unified communications
    • Alcatel Telephony systems and services
    • Cisco Unified Communications Systems
    • Paging and Messaging Solutions
  • The ability to work closely with builders, third-party integrators, eHealth Queensland Service Management Teams and project teams to ensure the delivery of ICT services to Queensland Health standards.
  • Strong background in ICT solution design, review, change assessment, and technical assurance in line with service management and compliance frameworks.
  • Experience working with ICT governance processes, standard operating environments, and technical design assurance.
  • The capability to manage multiple stakeholders and act as the key technical escalation point for complex telephony and messaging solutions.
Benefits
  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Career training and development
Application

To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the 'How you will be assessed' section of the role description.

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Temporary
  • Job function: Information Technology
  • Industries: Hospitals and Health Care
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