Community Ambassador

5 days ago

Sydney, New South Wales, Australia JLL Full time
Overview

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\u2019ve got deep experience in commercial real estate, skilled trades or technology, or you\u2019re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the role: We\u2019re seeking a Community Ambassador to deliver exceptional concierge-style experiences onsite for our multinational alcoholic beverage client. As the vital first impression and go-to problem-solver, you\u2019ll master everything from access control and meeting room coordination to mail management and event support. Transform everyday workplace interactions into memorable experiences through face-to-face service.

Responsibilities
  • Serve as the primary point of contact for all employees whilst building and maintaining relationships with all stakeholders
  • Conduct building orientations for new starters and provide remote support to regional offices
  • Manage meeting room bookings and setups
  • Provide comprehensive reception services including visitor management and correspondence handling
  • Oversee daily mail operations, package management and office inventory
  • Coordinate vendor relationships, work orders and service providers for maintenance, cleaning and office operations
  • Act as key liaison for all catering and event related queries
  • Support HR processes for onboarding, assist with fleet management, offsite storage and mobile phone administrations
  • Ensure office safety

The successful candidate will have:

  • Prior customer service experience in hospitality, retail, or similar client-facing industries
  • Excellent verbal communication and telephone etiquette
  • Expert multitasking capabilities with strong prioritisation and scheduling skills
  • Fast learner with genuine eagerness to develop and grow
What you can expect from us

As an organization, we don\u2019t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World\u2019s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number ECREQ451890

Location: On-site 2 Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don\u2019t meet all of the requirements. We\u2019re interested in getting to know you and what you bring to the table

Privacy and Equal Opportunity

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation during the employment process, you may email Please direct any other general recruiting inquiries to our Contact Us page.


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