Acting Cluster Manager

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We're looking for a Cluster Manager (also known as Area Manager) to confidently step in, ensuring minimal disruption for our clients. You will provide leadership across 7 Supported Independent Living (SIL) homes, supporting five Site Managers and a dedicated team of long-standing Support Workers.

Please Note

• This role is based at our Kingsgrove Head Office, with regular travel to Berkshire Park, Plumpton, Jordan Springs, Ropes Crossing, and Cambridge Park.
• It is a fixed-term contract until 10 April 2026.
• Proven experience managing SIL accommodation and leading teams is essential.

About The Role

As Acting Cluster Manager, you will be a leader, mentor, and advocate, ensuring client safety while creating a welcoming home environment across your cluster.

Your focus will be on empowering Site Managers, driving process improvements, building a risk-aware culture, and ensuring clients feel safe and supported in achieving their independent living goals.

Key Responsibilities

1. Guide teams to excel in achieving participant-focused goals, aligned with industry standards and our organisational mission.
2. Mentor Site Managers, supporting their growth and facilitating the implementation of annual work plans.
3. Travel to SIL homes within your cluster and maintain safe, supportive homes and strong client support networks.

To Be Successful In This Role

1. Qualifications in Social Services or a relevant field (Cert IV minimum), or significant industry experience.
2. Proven leadership and team management experience.
3. A strong understanding of NDIS practice standards, behaviour support and restrictive practices, and risk management principles.
4. Current First Aid and CPR certification. NDIS Worker Screening Check (NDISWC) and Working with Children Check (WWCC).
5. Strong risk management skills, along with the ability to inspire confidence.
6. Integrity and courage in managerial and performance management decisions.

Some Of Our Requirements

Must have regular access to your own car, a P2 NSW Drivers License or higher, and the ability to work 9-5pm Monday to Friday, supporting on-call on an alternate roster.

Who is Scope?

Scope is one of the largest not-for-profit disability service providers in Australia, supporting thousands of people with complex intellectual, physical, and multiple disabilities. We operate across Victoria and New South Wales through more than 425 service locations and support more than 5600 people.

At Scope, we work together to create meaningful opportunities for people with disabilities to belong and thrive.

View our stance on inclusion, diversity, and human rights.

We are committed to filling this role quickly, so while this role has a closing date, we will review applications as they come in and may interview suitable candidates prior to the closing date.

Please note: Successful applicants will be required to hold an NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country/countries will also be required. The offer will be conditional on meeting these requirements.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Information Technology

Industries: Hospitals and Health Care

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