Receptionist - Concierge | Mindplace Collins Street and Kew

3 weeks ago

Melbourne, Victoria, Australia Bupaoptical Full time

At Bupa, we're reimagining healthcare – and we wantyouto be at the heart of it. We're proud to be launching 2x brand-new Bupa Mindplace mental health clinicin early September, right in the heart of Kew and Melbourne's CBD on Collins Street– and this is your chance to step into an exciting opportunity with huge potential forgrowth, development, andimpact.

Why Bupa?

  • Stability & Growth – Join an organisation that offers long-term career opportunities and professional development, ensuring your career grows as we expand our services
  • Innovation in Care – Be part of an organisation committed to transforming healthcare through research, digital solutions, and person-centred care
  • Significant Bupa product and service discounts - up to 40% health insurance discount
  • Paid parental leave
  • Reward and recognition programs
  • Opportunity to build your career with a Global leader in healthcare
  • Full-time permanent position in our brand-new purpose-built Collins Street, Melbourne practice

At Bupa, we're not just providing healthcare – we're reimagining it. We believe that with the right team and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.

We are looking for:

  • 1 x Full Time Receptionist (Monday to Friday between 8:30am – 5pm) (Collins Street, Melbourne CBD)
  • 1 x Full Time Receptionist (Monday to Friday between 8:30am – 5pm) (Kew, Melbourne)

About the opportunity:

As aReceptionistyou'll be benefiting from exceptional development opportunities to take you as far as you want to go;

  • Meet and greet patients, providing a great first impression
  • Book and amend appointments, answering the phone, updating patient records
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • processing payments via EFTPOS, HICAPs and Medicare
  • Accessing sensitive information whilst maintaining patient confidentiality
  • High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

Who we're looking for?

  • Available to work full-time, Monday to Friday
  • Clinics opens in early September with training to commence earlier in our South Yarra clinic
  • Previous Psychology Reception experience will be highly considered
  • This role is flexible to be job shared for psychology students looking for 2-3 days per week.
  • Experience with Best Practice Software is preferable
  • You're a motivated self-starter, this is a fast paced and dynamic role
  • Exceptional communication and interpersonal skills
  • Passionate about customer service and patient care
  • Organised with attention to detail
  • Ability to build rapport with patients, in a cheerful, light-hearted manner

Join us and be part of an organisation that's fully committed to making a difference. Let's build the future of mental healthcare together. Ready to lead change? Apply now and help shape the future of mental health with Bupa. To find out more about Mindplace: Mindplace-careers

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