Account Development Associate

Account Development Associate

Are you passionate about building relationships and growing your sales career?

Join LexisNexis, a global leader in legal and business solutions, as an Account Development Associate and play a pivotal role in supporting our Relationship Management team.

At LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on small law to mid law to large enterprise markets by introducing them to the future of legal research, drafting, and workflow automation—powered by AI and smart content delivery.

We're a tight-knit team of problem-solvers, hunters, and collaborators who are passionate about making a difference. Your work will support the Rule of Law and help small firms thrive in a rapidly evolving digital environment.

Join LexisNexis, a global legaltech leader, at a pivotal time of innovation and growth. With the launch of Lexis+ AI and our brand-new LexisNexis Protégé platform, we're transforming the way law firms access, interpret, and apply legal intelligence—making it faster, smarter, and more accessible than ever.

The Account Development Associate is a desk-based entry sales role where you will work closely with Relationship Managers to upsell and retain current customers. You'll be responsible for generating upsell leads for premium solutions such as Lexis+ and Lexis+ AI, assessing customer needs, and scheduling appointments to drive customer engagement and account growth.

Reporting into the Head of Sales, this is a permanent full-time role based in Sydney, Melbourne, or Brisbane with flexible home/office arrangements to support work-life balance.

• Identify upsell opportunities and proactively promote LexisNexis products to existing customers.
• Assess customer usage and engagement to support account retention efforts.
• Initiate contact with customers via phone, email, and virtual meetings.
• Maintain accurate customer data and activity records in CRM systems.
• Achieve and exceed monthly sales/KPI targets, contributing to team revenue goals.
• Provide feedback to enhance customer insights and product development.

• A bachelor's degree in sales or marketing is preferred but not required.
• Strong communication and relationship-building skills.
• Experience in customer service or sales with a proven track record of meeting quotas.
• CRM experience and ability to manage customer data effectively.
• Team-oriented, proactive, and motivated to drive results.

We promote a healthy work/life balance. We offer various wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to support your immediate responsibilities and long-term goals.

Your wellbeing and happiness are key to a successful career. Benefits include:

• Be part of a fun, passionate, and supportive team.
• Opportunity to earn additional commissions and grow your career.
• Ongoing learning and development programs.
• Work with an inclusive global company valuing flexibility and wellbeing.
• Discounted health plans and optical assistance.
• Life assurance and income protection.
• Option to buy additional annual leave days.
• Employee Assistance Program.
• Flexible working arrangements.
• Benefits for you and your family.
• Access to learning and development resources.

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity, improve decision-making, and advance the rule of law worldwide. As a digital pioneer, the company was the first to bring legal and business information online with Lexis and Nexis services.

Learn more about opportunities with LexisNexis or RELX Global:

Join LexisNexis and be part of a team that values innovation, integrity, and customer success

Apply now and take the next step in your career

We are committed to a fair and accessible hiring process. If you require accommodations, please contact us via the Applicant Request Support Form or call

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We are an equal opportunity employer, considering all qualified applicants without regard to race, color, creed, religion, sex, national origin, disability, veteran status, age, marital status, sexual orientation, gender identity, or genetic information.

USA Job Seekers: EEO Know Your Rights.

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