Information Technology Support Engineer

1 week ago

Melbourne, Victoria, Australia Adecco Full time

We are seeking a IT Support Engineer to bridge customer requirements with software solutions. You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment.

Key Responsibilities

  • Understand customer needs and translate them into technical solutions.
  • Provide technical support, software testing, and customer training.
  • Assist in technical sales, tendering, and solution development.
  • Create technical documentation and ensure seamless data integration.
  • Work closely with product teams to deliver and implement solutions.
  • Support project phases from design to execution using Agile/Scrum or Waterfall.

Qualifications & Skills

  • Degree in Electrical/Software Engineering, IT, or related field.
  • 5+ years of experience (preferably in the energy industry).
  • Expertise in Microsoft SQL Server, C#, and software configuration.
  • Familiarity with SQL queries, Python, data modeling, and analytics is a plus.
  • Strong communication and customer relationship skills.
  • Experience with Agile/Scrum, Waterfall, and tools like JIRA, MS Project.

Note: Looking for someone who has worked with electrical or utility companies.

Ready to set off on an incredible career adventure? Take the leap and have a confidential discussion; please email me at Rizwan.Mohammed@adecco.com.au.

To submit your application, please press APPLY NOW.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Customer Service, Information Technology, and Engineering

Industries

Information Services, Industrial Machinery Manufacturing, and Manufacturing

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