Reception and Office Administrator

2 weeks ago

Brisbane, Queensland, Australia Epiq Systems, Inc. Full time

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Reception and Office Administrator

Apply remote type Onsite: Work in Office Full-Time locations AUS-Brisbane-141 Queen Street time type Full time posted on Posted 2 Days Ago job requisition id R0030283

It's fun to work at a company where people truly believe in what they are doing

Job Description:

The Receptionist and Office Administrator is a hybrid role and is responsible for National reception tasks and administrative support to the Australia business. This includes but is not limited to all AU reception duties including answering phones in a prompt and courteous manner, meeting and greeting any clients and visitors (predominantly in Brisbane offices due to high demand) and providing exceptional customer service. This role will manage all incoming and outgoing deliveries and booking of couriers as well as assist with office activities and facilities. The Receptionist/Administration Assistant will also be responsible for processing of orders and court lists, maintaining the integrity of data across a variety of platforms.

  1. Answer the phone in a courteous, professional manner and assist callers as required, or transfer or refer them to a more appropriate person where necessary.
  2. Manage meeting room bookings in addition to setting up boardroom for meetings as directed. Offer and serve beverages to external guests as required.
  3. Ensure the Reception area, kitchen and boardroom are maintained, neat and clean.
  4. Coordinate all maintenance works for reception and meeting room areas for lighting, fixture, audio visual equipment, window blinds, furniture, etc.
  5. Handle all incoming mail and courier packages, sort and distribute them each day to the designated area or employees' desks.
  6. Handle all outgoing mail to the post office and keep track of courier packages and maintain necessary records.
  7. Coordinate company stationery orders.
  8. Assist employees and managers with travel booking and purchasing orders and other supplies.
  9. Be an active First Aid and Fire Warden member for the Brisbane offices and undertake relevant training.
  10. Become a representative of the Linq social committee. Help organize and coordinate social activities and events for different regions.
  11. Become a local representative of the DEI committee. Help with the arrangement, promotion and facilitation of programs and initiatives.
  12. Coordinate the dispatch of employee welcome packs across different locations in a timely manner.
  13. Support with the coordination of "culture" related events and initiatives, such as team building programs, staff training, learning events etc.
  14. Provide support to Administration Supervisor/s and operations management team.
  15. Ad hoc other general assistant duties.
  16. Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures.
  17. Monitor and respond to internal and external emails within allocation.
  18. Process and update all client order and daily court lists.
  19. Set up and maintain job folders.
  20. Prepare service quotes for clients.
  21. Take and process deposit/balance payments from clients.
  22. Update teams on any order changes and court changes throughout the day.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

About Us

Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq's subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.

We strive for a cohesive, collaborative environment that focuses on group achievement.

With over 8,000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.

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