Product Support Specialist

4 weeks ago

KalgoorlieBoulder, Australia Epiroc Full time

Product Support Specialist

• 2/2 FIFO Roster

• We offer you an interesting position with a local focus in a global environment, to drive service success.

About the business and the role:
ProReman is a long established and growing business. The company is a part of the Parts & Services division of Epiroc, a leading productivity partner for the mining, infrastructure, and natural resources industries.
We are seeking a professional individual who will assist in customer project and reliability solutions for the company's hydraulic rock drill and related products. The aim is to drive service success that improves customer satisfaction and maximizes customer retention. Position requires domestic and international travel and a 2/2 roster, ideally located in major city.

To be successful you will:
be self-motivated and have an eye for detail. We also believe you are passionate, organized, pro-active and collaborative in your approach. This is a fast-paced and dynamic role in a transforming organization.

Essential position requirements:
To be considered for this role you will possess these key skills and experience:

  1. The ability to be adaptable, work independently and within a team, show initiative and take on a variety of tasks.
  2. Be reliable, highly organized, have the ability to meet deadlines and perform under pressure.
  3. Experience with RDSA or OEM products will be highly regarded.
  4. A positive, friendly, and helpful attitude with a high customer focus.
  5. Underground mining industry knowledge, specifically with the processes associated with hydraulic rock drilling is desirable.
  6. Relevant trade qualifications – Diesel Fitter equivalent.
  7. Not compulsory however beneficial, Working at Heights, First Aid, Dogging Rigging certificates etc.

Primary responsibilities:

  1. Operate and manage all on-site installations, commissioning, repair, maintenance, and test activities.
  2. Trouble shooting and issue resolution.
  3. Complete drill rig and lubrication audits and reports.
  4. Project execution and data recording.
  5. Provide detailed reports from site visits.
  6. Document processes for procedural development.

Join our team and enter a world of innovation, commitment, and collaboration. We want to invest in you and develop your career, to ensure you maximize your potential and are a valuable part of our high-performance team.

How to apply:
All applications are held in the strictest confidence.
Please address how you meet with the essential position requirements in your cover letter and send through with your resume via the Apply for this job link at the bottom of this advertisement or email to tania.lowrie@epiroc.com.

Join the ProReman team and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities to further build your career within a global group, training and personal growth as well as a range of attractive employment benefits and remuneration.
We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders.
Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries.
Learn more at http://www.epiroc.com

#J-18808-Ljbffr

  • Product Support Specialist

    4 weeks ago

    Kalgoorlie/Boulder, Australia Epiroc Group Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Product Support SpecialistFunctional area: ServiceOnsite or Remote: OnsitePrimary Skills: Critical Thinking,Coaching and Mentoring,Growth MiCountry/Region: AULocation:Kalgoorlie, WA, AU, 6430Date of posting: Jul 14, 2025Product Support Specialist/Field Service• 2/2 FIFO...

  • Sales Specialist

    5 days ago

    Kalgoorlie/Boulder, Australia Aggreko Full time $80,000 - $120,000 per year

    At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it.We are hiring immediately a Sales Specialist - a role that will help us to power progress for our customers in the Kalgoolie region.Role description: Sales Specialist ensures the...

  • Workshop Production Supervisor

    1 week ago

    Kalgoorlie/Boulder, Australia Sandvik Full time $104,000 - $150,000 per year

    Sandvik MiningWorkshop Production Supervisor – Kalgoorlie, WAAbout the OpportunityWe are currently looking for a motivated and experienced Workshop Supervisor to join our very busy workshop team in Kalgoorlie, WA.  The role is 5/2 roster (Mon-Fri) and is based in Kalgoorlie.  As the Workshop Supervisor, you will be responsible for leading and...

  • Production Coordinator

    2 weeks ago

    Kalgoorlie/Boulder, Australia NORTHERN STAR RESOURCES Full time $120,000 - $180,000 per year

    Production CoordinatorReady to pursue your professional journey with Northern Star? As an ASX 50 global-scale gold miner, we have sizeable operations in Western Australia and Alaska. With unparalleled pathways for advancement and avenues for personal growth, we stand as Australia's premier gold employer. Your journey starts here.At Northern Star, we live by...

  • Production Coordinator

    2 weeks ago

    Kalgoorlie/Boulder, Australia Northern Star Resources Limited Full time $120,000 - $180,000 per year

    Ready to pursue your professional journey with Northern Star? As an ASX 50 global-scale gold miner, we have sizeable operations in Western Australia and Alaska. With unparalleled pathways for advancement and avenues for personal growth, we stand as Australia's premier gold employer. Your journey starts here.At Northern Star, we live by our STARR Core Values...

  • Operations Field Support

    1 week ago

    Kalgoorlie/Boulder, Australia Sandvik Full time $60,000 - $90,000 per year

    Sandvik Mining and Rock SolutionsEOI: Operations Field SupportOur Company And CultureSandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more...

  • Internal Sales

    5 days ago

    Kalgoorlie/Boulder, Australia Rexel Full time $60,000 - $80,000 per year

    Company DescriptionRexel Electrical Supplies, a proud member of Rexel Australia, is a global leader in distributing cutting-edge, energy-efficient electrical products and services. With over 1,900 branches across 21 countries, we deliver smart solutions that power progress worldwide. Our vision? To be Australia's most customer-focused electrical wholesaler...

  • Business Development Manager

    2 weeks ago

    Kalgoorlie/Boulder, Australia Bapcor Full time $90,000 - $120,000 per year

    About Us Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions. The company is listed on the Australian Securities Exchange (ASX) and operates in a competitive environment succeeding on the basis of superior customer service, innovation and extensive product range. Our businesses span the end-to-end...

  • Specialist Support Coordinators

    3 weeks ago

    Kalgoorlie, Australia Facilitatrix Full time

    Recruitment | Specialist Support Coordinators (SSC) (Kalgoorlie/Goldfields Region) Selection Criteria We are looking for Specialist Support Coordinators to cover the Kalgoorlie/Goldfields regional area to join our team. If you are located in the Kalgoorlie region or are based in the Perth metropolitan area and would be prepared to travel on a regular...

  • Full Time Store Manager

    1 week ago

    Kalgoorlie/Boulder, Australia Angus & Coote Full time $80,000 - $120,000 per year

    Australia's largest family-owned jewellery retailer since 1895Lead your own team and store to successCommission and bonus schemes to reward your achievementsWe are respected, luxurious and dazzlingDo you enjoy seeing the delight on your customer's face when you find the perfect product for them? Are you someone who enjoys driving your team and store to...